Joseph Gerle
Sierra Vista,USA
Summary
Results-driven professional with extensive experience in retail management and custom woodworking. Focused on enhancing operational efficiency, managing inventory effectively, and fostering a collaborative team environment to achieve high customer satisfaction and quality standards.
Overview
17
17
years of professional experience
Work History
Attendant
Mr. Car Wash
Sierra Vista, Arizona
05.2026 - Current
- Prepared vehicles for wash, ensuring safe entry into wash tunnel to facilitate efficient service
- Managed car wash equipment according to operational guidelines, maintaining safety and functionality
- Maintain a clean, organized, and safe work environment
- Conduct opening and closing duties, equipment maintenance, and routine inspections
- Collaborated with team members to enhance operational efficiency and deliver positive customer experiences
- Resolve customer concerns professionally and help maintain high customer satisfaction
Custom Wood Shop Technician
Stan Greer
Sierra Vista, Arizona
02.2025 - Current
- Promoted to Custom Wood Shop for exceptional craftsmanship and reliability, consistently upholding high-quality standards
- Measured, cut, assembled, and finished custom wood components with precision, enhancing overall product quality
- Built specialty wood products aligned with customer specifications and project requirements, ensuring satisfaction
- Interpret work orders and blueprints to ensure accurate construction and installation
- Perform quality inspections to verify products meet company and customer expectations
- Operated woodworking machinery and hand tools in a safe manner
- Maintain equipment and tools to ensure optimal performance and safety.
Labor
Cochise Repair and Renovation
Sierra Vista, Arizona
10.2024 - 02.2025
- Removed old shingles from roofs carefully before installing new ones
- Installed laminate flooring, drywall, and bathroom fixtures
- Operated power tools i.e. tile saw, table saw, sawzall, grinders
- Worked safely to complete projects timely while maintaining a high level of quality
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Grocery Manager
Kroger
Sierra Vista, Arizona
01.2021 - 10.2024
- Managed interpersonal conflicts between employees and expertly fielded personnel questions for optimal team performance
- Addressed customer complaints and requests promptly to enhance satisfaction and foster loyalty
- Used computer-assisted ordering to order appropriate quantities of merchandise and supplies
- Organized back room and sales floor to support efficient operations for night crew and day stockers
- Maintained equipment and facilities with optimal cleanliness and safety for employees and customers
- Tracked expenses and managed grocery budget, adjusting strategies to align with performance goals
- Organized workloads and coordinated schedules to consistently give customers optimal coverage
- Taught employees how to effectively manage customers' needs and meet demands in fast-paced environments
Labor
AMS Construction
Sierra Vista, Arizona
05.2020 - 07.2021
- Operated heavy machinery including tractors and skid steers safely, maintaining incident-free record
- Installed fire hydrants and utilities to support new project development
- Landscaped properties by leveling, laying gravel, and planting vegetation to enhance aesthetic appeal
Grocery Manager
Kroger
Sierra Vista, Arizona
11.2009 - 04.2020
- Managed interpersonal conflicts between employees and expertly fielded personnel questions for optimal team performance
- Handled customer complaints, requests, and questions promptly to satisfy needs and retain business
- Used computer-assisted ordering to order appropriate quantities of merchandise and supplies
- Organized back room and sales floor to increase productivity of the night crew and day stockers
- Maintained equipment and facilities with optimal cleanliness and safety for employees and customers
- Tracked expenses and administered grocery budget while monitoring performance against goals to adjust strategies and meet targets
- Organized workloads and coordinated schedules to ensure optimal customer coverage
- Taught employees to effectively manage customer needs and meet demands in fast-paced environments
- Maintained equipment and facilities with optimal cleanliness and safety for employees and customers
- Promoted through multiple roles from Courtesy Clerk up to Grocery Manager
- Managed daily store operations and ensured safe and efficient workflow among staff
Education
High school Diploma -
Buena HIgh School
Sierra Vista, Arizona01-2010
Skills
- Customer service management
- Operations management
- Computerized ordering
- Team leadership
- Employee training
- Problem resolution
- Quality assurance
- Safety compliance
- Power tool and woodworking machinery operation
- Heavy equipment operation
- Preventive equipment maintenance
- Inventory control
- Time management
- Team collaboration
- Construction and utility work
Timeline
Attendant
Mr. Car Wash
05.2026 - Current
Custom Wood Shop Technician
Stan Greer
02.2025 - Current
Labor
Cochise Repair and Renovation
10.2024 - 02.2025
Grocery Manager
Kroger
01.2021 - 10.2024
Labor
AMS Construction
05.2020 - 07.2021
Grocery Manager
Kroger
11.2009 - 04.2020
High school Diploma -
Buena HIgh School