Joseph Gershner
Staten Island,NY
Summary
Professional culinary expert prepared for role, bringing strong foundation in pastry arts and commitment to excellence. Known for achieving consistent results in flavor and presentation, and for contributing to team success. Reliable and adaptable, with skills in recipe development and pastry decoration, and collaborative mindset.
Overview
12
12
years of professional experience
Work History
Pastry Cook
Winner
Brooklyn, NY
05.2024 - Current
- Oversaw the complete process of croissant dough mixing, sheeting, and shaping, consistently delivering regular and chocolate croissants each day.
- Assisted in preparing cinnamon roll dough by mixing ingredients, shaping dough, and cutting into portions.
- Monitored and performed daily starter feeding to support fermentation activities.
- Prepared and shaped cookie dough, scones, and leavened pastries to ensure consistent quality and presentation.
- Reviewed and approved food orders to ensure timely delivery from Chefs Warehouse and Baldor.
- Adapted quickly to new techniques and equipment, increasing overall productivity within the kitchen team.
- Mentored junior pastry cooks, providing training on techniques and best practices for consistent output.
- Trained new employees on bakery methods and procedures.
- Cut and shaped dough for pies, rolls and other pastries.
- Worked in The Hamptons for a summer to help the pastry team learn how we mix and shape some of our products while collaborating with a general store out there.
Baker
The Good Batch
Brooklyn, NY
05.2023 - 06.2024
- Assisted in preparing quickbreads, including pumpkin and banana varieties. Supported team members in maintaining quality standards during production. Contributed to efficient kitchen operations by organizing ingredients and supplies.
- Executed bread slicing operations using cutting machine to ensure uniformity and quality.
- Assisted in preparing muffin batters and distributing into muffin liners.
- Executed cookie baking operations, ensuring quality and consistency in each batch.
- Preparation of syrups and ganaches for coffees and teas in the cafe.
- Measured and divided vanilla and chocolate cake batters into specified sizes for cakes and cupcakes, maintaining quality standards.
- Streamlined packing processes for wholesale orders to enhance operational efficiency.
Pastry Cook
Union Square Cafe
New York, NY
05.2022 - 02.2023
- Balanced multiple tasks simultaneously while consistently meeting deadlines during high volume periods.
- Preparing for dinner shift which included making a list of all the items you needed to have for service, having tools and plates ready, communicating with the executive chef and front of house staff.
- Cutting specialty cakes customers bring in for special occasions.
Pastry Cook
The Loring Place
05.2019 - 11.2021
- Oversaw dinner service operations by organizing essential supplies for service. Coordinated dessert plating and bread preparation. Managed order execution and performed inventory assessments at the conclusion of shifts. Prepared venues for parties and facilitated buyout arrangements.
- Assisted in production of ice cream, sorbets, cakes, cookies, pie dough, including variations of pastry cream(s).
- Prepared cookie boxes for service readiness. Stocked freezer with dessert toppings. Organized caviar boxes for timely order fulfillment.
- Oversaw daily pastry production, ensuring adherence to quality standards and operational efficiency.
- Kitchen closure procedures to maintain cleanliness and organization. Directed cleaning efforts for all kitchen surfaces and tools. Implemented efficient storage practices for leftover bread to minimize waste.
- Delivered exceptional party setups featuring plates, quenelles, sundaes, crostatas, and monkey bread. Achieved high guest satisfaction through meticulous food arrangement and presentation. Enhanced event atmosphere by providing visually appealing catering displays.
- Produced various simple syrups to support bar operations and improve drink flavor profiles.
Crew
MCDONALD'S
New York, NY
09.2014 - 12.2019
- Assisted in back of house with food preparation by cooking and assembling sandwiches. Maintained cleanliness of kitchen equipment and work areas. Disposed of waste materials efficiently.
- Trained new crew members on procedures and best practices to foster a knowledgeable workforce.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
- Worked well with teammates and accepted coaching from management team.
- Assisted with front of house operations including register duties, operating fries station efficiently, making coffees, smoothies, all the drinks.
- Executed food preparation processes while ensuring proper use and maintenance of kitchen equipment.
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining safety and hygiene standards during food preparation.
- Assisted in truck delivery orders such as frozen meats, fries, condiments, and soda syrups.
Customer Associate
Walgreens
Staten Island, NY
04.2016 - 10.2017
- Monitored and maintained stockroom inventory, optimizing space utilization and ensuring accurate stock levels.
- Facilitated effective communication by answering phone calls and assisting customers with their needs.
- Facilitated sales by ringing up customer purchases and ensuring a smooth checkout experience.
- Operated cash register efficiently, handling transactions accurately and maintaining balanced cash drawers.
- Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
- Recommended items to customers based on specific needs and explained features and benefits.
Education
HIGH SCHOOL DIPLOMA -
TOTTENVILLE HIGH SCHOOL
06.2015
Skills
- Packaging
- Team Training
- Customer service
- Organization
- Food safety and sanitation
- Pastry preparation
- Production management
Timeline
Pastry Cook
Winner
05.2024 - Current
Baker
The Good Batch
05.2023 - 06.2024
Pastry Cook
Union Square Cafe
05.2022 - 02.2023
Pastry Cook
The Loring Place
05.2019 - 11.2021
Customer Associate
Walgreens
04.2016 - 10.2017
Crew
MCDONALD'S
09.2014 - 12.2019
HIGH SCHOOL DIPLOMA -
TOTTENVILLE HIGH SCHOOL