Joseph Giardina
Orlando,FL
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. No matter the task of the circumstance the time to show up and perform the work to ensure the business operation runs smoothly with everyone having a piece of mind is the end goal and achievement.
Overview
1
1
Certification
Work History
Manager
Five Guys
Fort Myers, FL
6/16/21 - 06.2024
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted performance reviews for team members.
- Established processes to ensure efficient workflow throughout the organization.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Upheld quality service by enforcing customer service standards and resolving customer problems.
- Work excellently under pressure with quality of service not degraded.
Education
Bachelor of Science - Biochemistry
University of Central Florida
Orlando, FL05-2027
Skills
- Business Administration
- Team Leadership
- Expense Tracking
- Strategic Planning
- Performance Management
- Business Development
Certification
- ServSafe Certified
- Five Guys Manager Certified
- Tips Certified
Languages
Spanish
Limited
Accomplishments
- 4.0 Science GPA
Affiliations
- Working out
- Detailing
- Shadowing
- Clinical Hours
References
References available upon request.
Timeline
Manager
Five Guys
6/16/21 - 06.2024
Bachelor of Science - Biochemistry
University of Central Florida