Joseph Gordon
MYRTLE BEACH,SC
Summary
Professional Driver offering over 3 years of experience completing daily transportation tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services. Efficient transportation driver with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs. Customer-focused department supervisor with exemplary history of leading retail teams to unprecedented sales volumes. Deploys strategic long-range planning, expense control and innovative sales strategies and demonstrates constant readiness to meet consumer needs. Motivates and inspires team members to engage with customers and grow business. Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.
Overview
24
24
years of professional experience
Work History
Non-Medical Transportation Driver
Circyoulation
Myrtle Beach, SC
09.2017 - 01.2020
- Maintained accurate records of deliveries, pickups, and vehicle maintenance.
- Performed daily pre-trip inspections to ensure the safety of vehicles.
- Adhered to all applicable road regulations while driving long distances.
- Communicated with dispatchers regarding delivery updates or changes in route plans.
- Provided excellent customer service by responding promptly to inquiries or complaints from clients.
- Monitored fuel consumption levels and ensured efficient use of resources during trips.
- Reported any incidents or accidents involving company vehicles to management immediately.
- Utilized GPS navigation systems to plan optimal routes for each trip.
- Conducted regular maintenance checks on vehicles such as changing oil, checking brakes.
- Documented daily mileage, gas and other data.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Picked up clients from specific locations to transport and drop off at destinations.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
Department Supervisor
The Home Depot Inc
Myrtle Beach, SC
11.2004 - 02.2017
- Conducted performance reviews for staff members.
- Monitored department operations to ensure productivity standards were met.
- Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
- Provided coaching and mentoring support to team members.
- Maintained detailed records of employee attendance and leave requests.
- Resolved customer complaints in a timely manner.
- Analyzed data to identify areas of improvement within the department.
- Ensured compliance with all safety regulations across the department.
- Facilitated communication between management, staff, and customers.
- Collaborated with other departments to coordinate activities and resolve issues.
- Established goals for each team member and monitored progress towards those objectives.
- Trained employees on new processes or procedures as needed.
- Organized special events or meetings related to the department's activities.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Managed inventory levels of supplies required for daily operations.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Trained and mentored new associates on department policies and procedures.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Assessed displays for proper stock, checked store organization and kept aisles clear of obstacles.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Monitored sales performance through analysis of sales reports and comparison shopping.
- Organized and completed weekly schedules to ensure each shift was adequately covered.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Put together store's large displays.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
- Handled shift overstock, restocking and inventory control.
- Followed safety protocols and company processes and procedures.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used Point of Sale register system to complete transactions.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Managed 12 employees in receiving department.
- Built lasting client relationships by organizing and planning sales events.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Assisted in the loading and unloading of goods from trucks.
- Ensured safety procedures were followed when operating forklifts.
- Loaded pallets onto trailers for shipment.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Operated powered industrial trucks in accordance with OSHA regulations.
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
- Adhered strictly to company policies concerning operation of material handling equipment.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maintained current forklift training and certification as required by company policies.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Loaded and unloaded pallets from trucks using a pallet jack.
- Assisted in maintaining inventory levels of flooring materials such as hardwood, laminate, vinyl, carpet, tile and other related products.
- Visited job sites to measure rooms for accurate material estimates.
- Prepared quotes for customers based on measurements taken from job sites or blueprints provided by contractors.
- Coordinated delivery of flooring materials with suppliers and installers.
- Developed relationships with architects, designers and builders in order to generate leads for potential projects.
- Followed up with existing customers via phone calls or emails about upcoming promotions or discounts.
- Explained features and advantages of diverse flooring products to assist customers in making informed decisions.
- Helped customers choose between different flooring types such as carpet, hardwood and laminate.
- Supervised freight team staff to ensure tasks were completed in a timely and accurate manner.
- Ensured compliance with company policies and procedures related to freight operations.
- Developed strategies for improving operational efficiencies within the freight department.
- Organized and led weekly meetings with freight team members to discuss goals and objectives.
- Scheduled materials shipments and transportation for on-time delivery, reducing delays.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Monitored workers and reviewed completed work for proper performance.
Off Property Sales Consultant
Bluegreen Resorts
Myrtle Beach, SC
05.2001 - 11.2003
- Maintained accurate records of all customer interactions using a customer relationship management system.
- Greeted customers and provided relevant information regarding timeshare sales packages.
- Provided customer service to existing owners by responding to inquiries in a timely manner.
- Assisted in the development of new marketing strategies for timeshare sales campaigns.
- Delivered effective presentations outlining benefits of owning a timeshare property.
Jet Engine Mechanic
United States Marine Corps
Jacksonville, NC
03.1996 - 03.2001
- Diagnosed mechanical problems and malfunctions using technical manuals, drawings, schematics, flow charts and other specifications.
- Repaired or replaced defective parts of jet engines such as fuel systems, oil systems, cooling systems and electrical systems.
- Performed preventive maintenance on jet engines including cleaning, inspecting, testing and replacing components.
- Assembled turbine engine components by following blueprints and instructions from manufacturers.
- Adjusted components to ensure proper operation of the engine according to manufacturer's specifications.
- Assisted in troubleshooting complex jet engine issues using specialized tools and diagnostic equipment.
- Maintained detailed records of all maintenance activities performed on jet engines.
- Conducted routine inspections of jet engines for wear or damage.
- Rebuilt worn or damaged jet engine components according to manufacturer's specifications.
- Monitored performance levels of jet engines during flight tests or ground runs.
- Provided technical guidance and training to junior mechanics regarding proper use of tools and techniques.
- Worked on aircraft engines by repairing in place, refurbishing and building new models.
- Inspected completed work to certify that maintenance adhered to standards and procedures.
- Reported issues, malfunctions, unusual wear, or damage to appropriate personnel.
- Performed troubleshooting procedures to find root causes of faults.
- Utilized drawings and schematics to install, remove and modify aircraft structures, systems and components.
Education
High School Diploma -
Gar-Field High School
Woodbridge, VA06-1994
Skills
- On-Time Delivery
- Safe Driving Techniques
- Navigation And Road Safety
- Traffic Law Compliance
- Passenger Guidance
- Gps Navigation
- Safety Policies And Procedures
- Pre-Trip Inspections
- Clean Driving Record
- Vehicle Safety Checklist
- Vehicle Inspection
- Customer Relations Skills
- Route Planning
- Pickup And Drop-Off Scheduling
- Transportation
- Punctual And Reliable
- First Aid Training
- CPR and Child CPR Training
- Loader Operation
- Forklift Operator Certification
- Team Player
- Pallet Building
- Truck Loading And Unloading
- Shipping And Receiving
- Lift Equipment Operation
- Product Invoices
- Loading And Unloading
- Freight Unloading And Loading
- Hazardous Materials
- Hazardous Materials Handling
- Personal Protective Equipment
- Material Safety Data Sheets
- Forklift trained
Timeline
Non-Medical Transportation Driver
Circyoulation
09.2017 - 01.2020
Department Supervisor
The Home Depot Inc
11.2004 - 02.2017
Off Property Sales Consultant
Bluegreen Resorts
05.2001 - 11.2003
Jet Engine Mechanic
United States Marine Corps
03.1996 - 03.2001
High School Diploma -
Gar-Field High School