Joseph Gouin
Milford,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
24
24
years of professional experience
Work History
Business Owner
Above Averge Joe's Cleaning Service
Milford, MA
11.2014 - Current
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Kept records for production, inventory, income, and expenses.
- Determined pricing for products or services based on costs and competition.
General Warehouse Associate
United Parcel Service, UPS
Ashland, MA
08.2022 - 06.2024
- Followed safety regulations while operating machinery and handling hazardous materials.
- Ensured compliance with all applicable government regulations regarding safe handling of hazardous substances.
- Cleaned work area at the end of each shift, including sweeping floors and removing debris from dock area.
- Used pallet jacks to move items to and from warehouse locations.
- Staged and sorted multiple types of products for loading.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
Sortation Associate
Amazon
Milford, MA
09.2018 - 08.2022
- Scanned barcodes on packages using RF scanners.
- Operated conveyor belt systems to move items from one station to the next.
- Followed established procedures to handle hazardous material safely.
- Maintained accuracy and speed in sorting packages according to size, weight, and destination.
- Loaded and unloaded trucks with heavy lifting equipment as needed.
- Provided support during peak periods by working extended shifts when required.
- Reported any damaged shipments immediately to supervisor.
General Manager
D'Angelo Sandwich Shop
Milford, MA
10.2001 - 10.2014
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Education
Microsoft Applications Certification -
French River Education Center
Oxford, MA10-2015
High School Diploma -
David Prouty High School
Spencer, MA05-1995
Skills
- Material Handling
- Warehouse Safety
- Pallet jack experience
- Production line experience
- Supervisory role experience
- Employee Training
- Customer Service
- Loading and unloading
- Microsoft Excel
- Stacking and Staging
- Order Picking
- Barcode scanning
- Sorting and Labeling
- Microsoft Outlook
Timeline
General Warehouse Associate
United Parcel Service, UPS
08.2022 - 06.2024
Sortation Associate
Amazon
09.2018 - 08.2022
Business Owner
Above Averge Joe's Cleaning Service
11.2014 - Current
General Manager
D'Angelo Sandwich Shop
10.2001 - 10.2014
Microsoft Applications Certification -
French River Education Center
High School Diploma -
David Prouty High School