JOSEPH GREEN
Townsend,MA
Summary
Results-driven Warehouse Supervisor with expertise in equipment maintenance, safety compliance, and workflow optimization. Proven ability to lead teams and enhance operational efficiency while ensuring adherence to safety protocols.
Safety conscious driver who adheres to DOT requirements and provides excellent customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
1 800 Pack Rat LLC
Franklin, MA
07.2022 - 11.2025
- Supervised daily warehouse operations, ensuring compliance with safety protocols.
- Coordinated inventory management, maintaining accurate stock levels.
- Trained new staff on equipment usage and safety procedures.
- Monitored loading and unloading processes to optimize workflow efficiency.
- Generated shipping documents, packing lists, and invoices for warehouse transactions.
- Conducted regular inspections of equipment to ensure proper functioning and safety.
- Addressed operational issues promptly to maintain productivity.
- Directed shipping/receiving, warehousing, and maintenance services effectively.
Operations Manager
1 800 PACK RAT LLC
Franklin, MA
06.2016 - 07.2022
- Provided leadership and mentoring to new employees on various company programs.
- Supervised daily workflow to maximize productivity and uphold quality standards.
- Facilitated communication among team members to enhance collaboration and efficiency.
- Managed operations to ensure service delivery met performance benchmarks.
- Implemented training programs for new staff to improve overall performance.
- Coordinated logistics for timely deliveries, ensuring customer satisfaction.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Ensured compliance with safety regulations, promoting a safe work environment.
Driver/Lead Customer Service Representative
1 800 Pack Rat LLC
Franklin, MA
04.2011 - 06.2016
- Executed loading and unloading of portable storage containers on trucks.
- Delivered goods across New England while upholding customer service standards.
- Inspected vehicles for mechanical and safety issues through DOT pre/post trip inspections.
- Monitored road conditions to adjust routes based on weather or traffic.
- Secured containers according to DOT standards to prevent damage during transportation.
- Maintained accurate logs of vehicle inspections and repairs, ensuring compliance.
- Trained new drivers on company policies and customer service standards.
- Operated standard warehouse equipment efficiently during deliveries.
Education
Business Administration
Cabrillo College
Aptos, CASkills
- Equipment maintenance
- Safety compliance
- Shipping documentation
- Team collaboration
- Safe driving habits
Certification
Forklift certified through company program.
Timeline
Warehouse Supervisor
1 800 Pack Rat LLC
07.2022 - 11.2025
Operations Manager
1 800 PACK RAT LLC
06.2016 - 07.2022
Driver/Lead Customer Service Representative
1 800 Pack Rat LLC
04.2011 - 06.2016
Business Administration
Cabrillo College