Max Ricci
Riverside,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
Piedrafina Marble Inc.
Riverside, CA
01.2023 - 01.2025
- Ensured appropriate staffing levels to meet production demands.
- Maintained and updated inventory records accurately.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Developed and implemented safety policies and procedures for the warehouse team.
- Coordinated with other departments to ensure smooth flow of materials.
- Directed receiving, warehousing, distribution and maintenance services.
- Created strategies for improving operational efficiencies in the warehouse.
- Supervised loading and unloading of materials from incoming trucks.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Identified process improvement opportunities within the warehouse environment.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Evaluated existing processes for cost savings opportunities.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Generated warehouse shipping documents, packing lists and invoices.
- Enforced strict safety procedures and protocols through successful management of warehouse team members.
Import Coordinator
Piedrafina Marble Inc.
Riverside, CA
03.2019 - 01.2023
- Collaborated with vendors to ensure timely delivery of imported goods.
- Reviewed and analyzed customs documents for accuracy and compliance.
- Performed quality control checks on incoming shipments.
- Negotiated pricing agreements with foreign suppliers.
- Developed and maintained relationships with overseas partners.
- Coordinated the importation of products from multiple countries.
- Researched international shipping regulations, tariffs, and taxes.
- Liaised with freight forwarders to facilitate efficient transportation methods.
- Monitored inventory levels to ensure adequate stock availability at all times.
- Managed shipment tracking information in computer system database.
- Conducted research on potential new suppliers abroad.
- Prepared cost estimates for various import operations.
- Established procedures for verifying that imported items meet safety requirements.
- Calculated duty and tariff payments owed on each shipment based on standard tables and legal requirements.
Product Specialist
Piedrafina Marble Inc.
Riverside, CA
05.2016 - 03.2019
- Developed and implemented product launch plans for new products.
- Created product-related content such as webinars, blogs, and videos.
- Conducted market research to identify potential markets for existing products.
- Assisted in the development of sales strategies for existing products.
- Collaborated with engineering teams to troubleshoot product issues.
- Coordinated with marketing teams on advertising campaigns related to specific products.
- Performed quality assurance tests on new or updated products before release.
- Provided technical assistance during installation or use of a product.
- Suggested specific products to meet customer needs.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Parts Specialist
CARQUEST
Riverside, CA
02.2013 - 03.2016
- Provided customers with technical advice regarding parts information and availability.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Performed regular audits of warehouse shelves to verify proper stocking levels.
- Ordered or purchased supplies to maintain optimum inventory.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Operated point of sales and parts lookup computer systems.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Boosted sales by capitalizing on cross-selling and upselling opportunities.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
Service Advisor
Bertino Auto Service
Rancho Cucamonga, CA
02.2008 - 01.2013
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Maintained records of customer interactions and transactions.
- Explained the features and benefits of products or services offered by the dealership to customers.
- Prepared invoices for services rendered and collected payments from customers.
- Resolved customer complaints in an efficient and courteous manner.
- Developed strong relationships with customers by providing exceptional customer service.
- Promptly responded to customer inquiries via phone, email or in person.
- Handled telephone inquiries regarding appointments and work in process.
- Researched coverages under warranties and determined requirements for coverage.
- Collected deposits or payments and arranged for billing.
Education
High School Diploma -
International Christian Academy
Buenos Aires ,Argentina 09.1992
Skills
- Material Handling
- Shipping and Receiving
- Performance Improvement
- Forklift Operations
- Warehouse Organization
- OSHA Compliance
- Loading and Unloading
- Supply Ordering
- Repair Work
- Facilities Maintenance
- Flexible and Adaptable
- Equipment Storage
- Scheduled Maintenance
- Mechanical Troubleshooting
- Equipment Maintenance
- Building Maintenance
- Cleaning and Sanitizing
- Hand and Power Tools
- Valid Driver's License
- Project Coordination
- Customer Service
- Travel Coordination
- Team Collaboration
Affiliations
My hobby's are biking, fishing and being outdoors.
Certification
Drivers license and forklift license
Languages
Spanish
Limited
Timeline
Warehouse Supervisor
Piedrafina Marble Inc.
01.2023 - 01.2025
Import Coordinator
Piedrafina Marble Inc.
03.2019 - 01.2023
Product Specialist
Piedrafina Marble Inc.
05.2016 - 03.2019
Parts Specialist
CARQUEST
02.2013 - 03.2016
Service Advisor
Bertino Auto Service
02.2008 - 01.2013
High School Diploma -
International Christian Academy
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