Joseph Greene II
Current: Knoxville, TN Relocating January 2026: Jacksonville, FL
Summary
Motivated and customer-focused professional with experience in retail, hospitality, food service, and coaching. Skilled in sales, leadership, and team management, with proven ability to supervise staff, train others, and deliver excellent service. Dynamic and results-driven professional with a proven track record. Strong problem-solving abilities and time management skills enhance operational efficiency and customer satisfaction. Committed to fostering positive environments and achieving team objectives. Passionate about sneakers, athletics, and creating positive customer and team experiences.
Overview
5
5
years of professional experience
Work History
Sales Associate
Footlocker
09.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store presentation standards through effective merchandising techniques.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve customer service.
- Consistently exceeded sales goals through upselling and promotional awareness.
Hospitality Manager Intern
Country Cascade Water Park & Resort
05.2025 - 08.2025
- Supervised and coordinated a team of 30 housekeepers across daily operations.
- Assisted in daily operations to ensure smooth guest experiences and facility management.
- Ensured rooms met brand service standards and handled guest concerns.
- Gained hands-on leadership and organizational experience in hospitality.
Athletic Coach
I9 Youth Sports
09.2022 - 05.2024
- Coached and mentored 110 student athletes in fundamentals, teamwork, and discipline.
- Selected to manage different marketing events throughout Central Florida and brought in over 75 new clients participating with the business.
- Developed and implemented training programs to enhance athlete performance, personal development and positive environments for growth.
Restaurant Busser/Lead Barback (Summers Only)
Crab Trap
05.2022 - 08.2023
- Maintained cleanliness and organization in a high-volume, fast-paced environment to enhance guest experience.
- Assisted servers by clearing tables promptly to ensure efficient service flow.
- Restocked supplies, including glassware and utensils, to support operational needs.
- Collaborated with kitchen staff to expedite food delivery and maintain quality standards.
Team Lead
Panera Bread
09.2020 - 05.2022
- Supervised daily operations, ensuring adherence to company standards and policies.
- Trained and mentored 10 team members on service excellence and food safety protocols.
- Streamlined workflow processes to enhance operational efficiency and customer satisfaction.
- Implemented inventory management strategies to optimize supply levels and reduce waste.
Education
MBA - Business Administration
Johnson University-Tennessee
Knoxville, TN12-2026
Bachelor of Arts - Business Administration
Johnson University-Tennessee
Knoxville, TN12-2025
Bachelor of Arts - Bible & Theology
Johnson University-Tennessee
Knoxville, TN12-2025
Associate of Arts - Business Administration
Johnson University-Florida
Kissimmee, FL05-2024
High School Diploma -
Fort Walton Beach High School
Fort Walton Beach05-2022
Skills
- Effective team leadership
- Service excellence
- Collaborative teamwork
- Effective time management
- Effective troubleshooting skills
- Strong ability to manage multiple tasks
- Proficient in relationship building
- Punctual and trustworthy
- Achievement-focused
Languages
Sign Language
Limited Working
Timeline
Hospitality Manager Intern
Country Cascade Water Park & Resort
05.2025 - 08.2025
Sales Associate
Footlocker
09.2024 - Current
Athletic Coach
I9 Youth Sports
09.2022 - 05.2024
Restaurant Busser/Lead Barback (Summers Only)
Crab Trap
05.2022 - 08.2023
Team Lead
Panera Bread
09.2020 - 05.2022
MBA - Business Administration
Johnson University-Tennessee
Bachelor of Arts - Business Administration
Johnson University-Tennessee
Bachelor of Arts - Bible & Theology
Johnson University-Tennessee
Associate of Arts - Business Administration
Johnson University-Florida
High School Diploma -
Fort Walton Beach High School