Joseph Griffin
Southaven,MS
Overview
22
22
years of professional experience
Summary
Dynamic operations manager with extensive experience at Central Transport, excelling in transportation planning and employee training. Achieved significant improvements in operational efficiency and on-time shipments through strategic load optimization and fostering a collaborative work environment. Proven ability to enhance team performance while ensuring compliance with industry regulations.
Work History
Assistant Terminal Manager
Central Transport
08.2024 - Current
- Conducted performance evaluations, delivering constructive feedback and recommending professional development opportunities.
- Managed daily terminal activities to ensure efficient cargo handling and storage operations.
- Streamlined processes and procedures, significantly enhancing operational efficiency in terminal operations.
- Fostered a positive work environment that promoted teamwork, accountability, and high performance levels.
- Supported Terminal Manager in implementing new technologies to boost overall terminal efficiency.
- Conducted regular safety audits, enforcing corrective actions for potential hazards.
- Reduced costs through strategic resource allocation and careful expense monitoring.
Break Manager
Central Transport
11.2023 - 08.2024
- Motivated employees to achieve high productivity and engagement levels.
- Accomplished multiple tasks consistently within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Resolved disputes promptly to enhance customer satisfaction and ensure quality service delivery.
Store Clerk
Kroger
03.2004 - 07.2013
- Conducted performance evaluations, delivering constructive feedback and recommending professional development opportunities.
- Managed daily terminal activities to ensure efficient cargo handling and storage operations.
- Streamlined processes and procedures, significantly enhancing operational efficiency in terminal operations.
- Fostered a positive work environment that promoted teamwork, accountability, and high performance levels.
- Supported Terminal Manager in implementing new technologies to boost overall terminal efficiency.
- Conducted regular safety audits, enforcing corrective actions for potential hazards.
- Reduced costs through strategic resource allocation and careful expense monitoring.
Terminal Manager
Central Transport
07.2022 - 11.2023
- Facilitated delivery of dispatched loads through board assignments and contingency plan development.
- Oversaw maintenance activities to ensure equipment reliability and reduce downtime.
- Coordinated freight load planning with drivers to achieve accurate and timely product delivery.
- Resolved customer complaints and issues to enhance satisfaction and service quality.
- Promoted safety programs by conducting terminal meetings and communicating key messages.
- Directed tracking, routing, and dispatching of transportation vehicles for optimal efficiency.
- Hired and trained new employees to boost company performance and operational efficiency.
Inbound Supervisor
Central Transport
01.2022 - 07.2022
- Conducted interviews and evaluated candidates' qualifications, selecting team members who enhanced company culture and performance.
- Assessed employee performance through regular evaluations, identifying top performers for commendation.
- Provided constructive feedback to employees, fostering growth and development.
- Negotiated competitive rates with carriers, ensuring reliable shipment services.
- Built strong relationships with carriers for seamless logistical operations.
- Collaborated with departments to streamline supply chain, reducing lead times for customers.
City Dispatcher
Central Transport
08.2021 - 01.2022
- Increased operational efficiency by regularly reviewing processes and suggesting improvements where necessary.
- Provided support during emergencies or critical incidents, coordinating resources as needed for effective response management.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues in a timely manner.
- Collaborated closely with other departments, such as maintenance teams or administrative staff, ensuring smooth daily operations across the organization.
Outbound Supervisor
Central Transport
10.2020 - 08.2021
- Increased on-time shipments by rigorously tracking daily progress against goals and addressing any issues promptly.
- Ensured compliance with industry regulations regarding shipment labels, manifests, customs declarations for international shipments.
- Optimized routing of shipments using advanced software solutions to minimize transit times.
- Analyzed operational metrics regularly, identifying areas for improvement within the outbound process and implementing necessary changes accordingly.
City Driver
Central Transport
08.2015 - 10.2020
- Conducted thorough pre-trip inspections, identifying potential issues before they became problematic on the road.
- Assisted in warehouse operations, preparing shipments for timely dispatch to various locations.
- Completed required training programs regularly, staying up-to-date on industry best practices and safety regulations.
- Handled fragile or hazardous materials carefully, adhering to safety regulations and procedures in all instances.
Driver
Schneider Trucking
08.2013 - 08.2015
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Education
High School Diploma -
Maranantha Christian Academy
Minter City, MS05.2000
Skills
- Shipping and receiving
- Transportation planning
- Warehouse operations
- Employee training
- Operations management
- Load optimization
Timeline
Assistant Terminal Manager
Central Transport
08.2024 - Current
Break Manager
Central Transport
11.2023 - 08.2024
Terminal Manager
Central Transport
07.2022 - 11.2023
Inbound Supervisor
Central Transport
01.2022 - 07.2022
City Dispatcher
Central Transport
08.2021 - 01.2022
Outbound Supervisor
Central Transport
10.2020 - 08.2021
City Driver
Central Transport
08.2015 - 10.2020
Driver
Schneider Trucking
08.2013 - 08.2015
Store Clerk
Kroger
03.2004 - 07.2013
High School Diploma -
Maranantha Christian Academy
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