Joseph Guida
Willis Towers Watson
Farmingville
37
years of professional experience
Motivated benefits professional with a strong track record in enhancing employee understanding of benefits. Committed to streamlining processes and fostering a collaborative environment to boost employee satisfaction and engagement.
Work History
Benefits Consular
6 Years 2 Months- Developed and implemented benefits communication strategies to enhance employee understanding and engagement.
- Analyzed benefit plan performance and identified opportunities for cost savings and improvements.
- Facilitated open enrollment processes, ensuring clarity and accessibility of information for employees.
- Collaborated with cross-functional teams to streamline benefits administration procedures and enhance efficiency.
- Facilitated benefits enrollment processes ensuring compliance with regulations and company policies.
- Educated employees on available benefits options to enhance understanding and improve satisfaction.
- Streamlined enrollment procedures, reducing processing time through improved workflows and documentation practices.
- Conducted benefit orientation sessions for new hires, promoting awareness of programs available to them.
- Collaborated with HR teams to resolve employee inquiries regarding benefits eligibility and coverage options.
- Trained new HR team members on benefits enrollment processes and best practices, ensuring a consistently high standard of service for employees.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Benefits Consolar
5 Years- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
Benefit Consolar
1 Year 2 Months- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
Licensed Benefit Advisor/ SAles Mamager
24 Years 8 Months- Developed customized benefits strategies for clients, enhancing their understanding of insurance options.
- Conducted comprehensive needs assessments to identify client-specific coverage requirements and preferences.
- Educated clients on policy details, ensuring clarity in terms and conditions to promote informed decision-making.
- Collaborated with cross-functional teams to streamline benefit enrollment processes and improve client experience.
- Analyzed industry trends to provide clients with updated information on competitive benefits packages.
- Mentored junior advisors, fostering professional growth and ensuring adherence to compliance standards in client interactions.
- Led workshops and seminars to enhance client engagement and awareness of available benefits solutions.
- Implemented feedback mechanisms to continuously improve service delivery and address client concerns effectively.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Flexible and adaptable
Attention to detail
Multitasking Abilities
Excellent communication
Computer skills
Critical thinking
Organizational skills
Active listening
Calm under pressure
Organization and time management
Verbal communication
Timeline
Benefits Consular
Willis Towers Watson
09.2019 - 11.2025Read More
Benefits Consolar
Gallagher Enrollment Services
09.2014 - 09.2019Read More
Benefit Consolar
Employee Family Protection
09.2013 - 11.2014Read More
Licensed Benefit Advisor/ SAles Mamager
Metropolitan Life Insurance
01.1989 - 09.2013Read More
Sachem High
High School Diploma
Read More