Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Hall

Dickinson

Summary

Proven leader and efficient problem-solver, adept in time management and collaboration, honed through roles at Integrated Tech Group and beyond. Excelled in developing training materials and enhancing operational efficiency, demonstrating a keen ability to improve team performance and customer satisfaction. Expert in computer skills, with a track record of driving project completion within strict timelines.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Non Emergency Medical Transportation

Ztrip
06.2024 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Field Supervisor

Integrated Tech Group
06.2020 - 06.2024
  • Developed training materials for improved onboarding experience.
  • Led daily briefings by communicating project goals and expectations.
  • Monitored project progress by conducting regular site inspections.
  • Communicated project updates by preparing reports for management.
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.

Field Supervisor

Grayco Communications
06.2017 - 06.2020
  • Developed training materials for improved onboarding experience.
  • Led daily briefings by communicating project goals and expectations.
  • Monitored project progress by conducting regular site inspections.
  • Communicated project updates by preparing reports for management.
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.

Field Supervisor

Intec Communications
06.2015 - 06.2017
  • Developed training materials for improved onboarding experience.
  • Led daily briefings by communicating project goals and expectations.
  • Monitored project progress by conducting regular site inspections.
  • Communicated project updates by preparing reports for management.
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.

PC Technician

Hall PC Repair and Service
09.2011 - 07.2015
  • Provided real-time troubleshooting, reducing system disruptions for end-users.
  • Troubleshot hardware failures using diagnostic tools, ensuring operational efficiency for technical infrastructure.
  • Performed component replacements, enhancing device longevity for client devices.
  • Managed software updates, maintaining security compliance for enterprise systems.
  • Optimized PC security by installing antivirus software and implementing best practices for data protection.
  • Established strong relationships with clients through clear communication and consistent follow-up regarding any ongoing technical concerns.
  • Conducted thorough diagnostics on malfunctioning computers to identify root causes of issues.

Field Service Technician

West Tennessee Utility
03.2013 - 04.2015
  • Configured server systems utilizing industry-leading software, ensuring seamless integration for diverse IT ecosystems.
  • Conducted hands-on workshops utilizing interactive software, boosting proficiency and user engagement.
  • Upgraded hardware components, improving processing speeds and operational efficiency for data centers.

Field Service Technician

Dish Network Corp
10.2005 - 09.2011
  • Configured server systems utilizing industry-leading software, ensuring seamless integration for diverse IT ecosystems.
  • Conducted hands-on workshops utilizing interactive software, boosting proficiency and user engagement.
  • Upgraded hardware components, improving processing speeds and operational efficiency for data centers.

Education

No Degree - Information Technology

My Computer Career
Houston, TX
08-2025

No Degree - Computer Operations Technology

Tennessee Technological University
Cookeville, TN
05-2004

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Computer skills

Certification

  • OSHA Certified

Timeline

Non Emergency Medical Transportation

Ztrip
06.2024 - 12.2024

Field Supervisor

Integrated Tech Group
06.2020 - 06.2024

Field Supervisor

Grayco Communications
06.2017 - 06.2020

Field Supervisor

Intec Communications
06.2015 - 06.2017

Field Service Technician

West Tennessee Utility
03.2013 - 04.2015

PC Technician

Hall PC Repair and Service
09.2011 - 07.2015

Field Service Technician

Dish Network Corp
10.2005 - 09.2011

No Degree - Information Technology

My Computer Career

No Degree - Computer Operations Technology

Tennessee Technological University
Joseph Hall