Owen Koslawy
Chester,Connecticut
Overview
25
25
years of professional experience
Work History
Non Emergency Medical Transportation
CT Taxi and Livery
Middletown, CT
03.2022 - 09.2024
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Demonstrated excellent customer service skills, addressing patient concerns promptly and professionally.
- Increased company''s reputation by consistently receiving positive feedback from both patients and healthcare providers.
- Enhanced communication between drivers and dispatch team through regular updates during transports about delays or changes in schedule as needed.
- Adhered to HIPAA regulations while handling sensitive patient information, maintaining confidentiality at all times.
- Provided compassionate care, understanding the unique needs of each individual patient during transport.
- Assisted patients with mobility challenges, utilizing proper lifting techniques and equipment for their safety and comfort.
- Navigated complex routes efficiently, using GPS technology and personal knowledge of local areas.
- Ensured vehicle maintenance was up-to-date, contributing to the overall reliability of the transportation service.
- Completed accurate documentation of all trips, maintaining records in accordance with company policy and regulatory requirements.
Non Emergency Medical Transportation
Executive 2000
Cromwell, CT
03.2013 - 02.2022
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Demonstrated excellent customer service skills, addressing patient concerns promptly and professionally.
- Increased company''s reputation by consistently receiving positive feedback from both patients and healthcare providers.
- Enhanced communication between drivers and dispatch team through regular updates during transports about delays or changes in schedule as needed.
- Adhered to HIPAA regulations while handling sensitive patient information, maintaining confidentiality at all times.
- Provided compassionate care, understanding the unique needs of each individual patient during transport.
- Assisted patients with mobility challenges, utilizing proper lifting techniques and equipment for their safety and comfort.
Warehouse Worker
The Safety Zone
Centerbrook, CT
01.2008 - 12.2010
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Warehouse Worker
United Refrigeration Inc.
Hartford, CT
01.2006 - 12.2008
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Assistant Manager
Fossil Watches
Clinton, CT
09.1999 - 12.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
High School Diploma -
Valley Regional High School
Deep River, CT06.1999
Timeline
Non Emergency Medical Transportation
CT Taxi and Livery
03.2022 - 09.2024
Non Emergency Medical Transportation
Executive 2000
03.2013 - 02.2022
Warehouse Worker
The Safety Zone
01.2008 - 12.2010
Warehouse Worker
United Refrigeration Inc.
01.2006 - 12.2008
Assistant Manager
Fossil Watches
09.1999 - 12.2006
High School Diploma -
Valley Regional High School