Joseph Harper
Gilbert,AZ
Summary
Dynamic technician with extensive experience at Big O Tires, excelling in troubleshooting and diagnosing mechanical systems. Proven ability to enhance operational efficiency through effective problem-solving and teamwork. Skilled in HVAC systems and machinery calibration, consistently delivering results under pressure while maintaining high standards of safety and customer service.
Overview
9
9
years of professional experience
Work History
Technician C
Big O Tires
04.2024 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Spread out articles or materials and examined for holes, tears and other defects.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Lube Technician
Grease Monkey
07.2023 - 03.2024
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Greeted customers and answered questions about oil changes and other services.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
Security Officer
Allied Universal Security Services
10.2019 - 01.2023
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
HVAC Technician
The Heated Exchange
06.2017 - 10.2018
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Worked overtime, holidays and weekends to accommodate company needs.
- Traveled to job sites for both scheduled and emergency appointments.
Auto Parts Sales
Oriellys Auto Parts
07.2016 - 08.2017
- Delivered services to customer locations within specific timeframes.
- Worked well in a team setting, providing support and guidance.
- Demonstrated leadership skills in managing projects from concept to completion.
- Excellent communication skills, both verbal and written.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Education
GED -
05-2021
Skills
- Commercial construction experience
- Machinery calibration
- Mechanical Knowledge
- Information tracking
- System Tests
- System upgrades
- Troubleshooting and diagnosis
- Power Tools and Equipment
- Component replacement
- HVAC systems
- Cost control
- Works Well Under Pressure
Timeline
Technician C - Big O Tires
04.2024 - Current
Lube Technician - Grease Monkey
07.2023 - 03.2024
Security Officer - Allied Universal Security Services
10.2019 - 01.2023
HVAC Technician - The Heated Exchange
06.2017 - 10.2018
Auto Parts Sales - Oriellys Auto Parts
07.2016 - 08.2017
Emily Griffith Technical College - GED,
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