Joseph Harris
Pret A Manger
Brooklyn,NY
9
Years of experience
Dynamic team player with a proven track record at Pret A Manger, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Skilled in sales and marketing, I foster collaboration and consistently deliver results in fast-paced environments.
Work History
Team Member
4 Years 2 Months- Prepared sandwiches, salads, and hot drinks to maintain product freshness and service speed.
- Served customers promptly while handling orders, payments, and menu questions accurately.
- Maintained clean workstations, dining areas, and equipment in line with food safety standards.
- Restocked displays and ingredients to keep service areas organized and fully supplied.
- Supported team workflow during busy periods by coordinating tasks and prioritizing customer service.
- Followed food hygiene procedures while checking product quality and rotating stock.
- Adhered to opening and closing routines, including cleaning, setup, and daily readiness checks.
- Assisted with accurate till operations and resolved customer requests with professionalism.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted customers in selecting merchandise best suited to needs.
- Trained new team members by relaying information on company procedures and safety requirements.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Provided exceptional support to colleagues by sharing knowledge, offering resolution of concerns.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Camp Counselor
3 Months- Supervised youth during camp activities, maintaining safe, structured environment.
- Planned engaging recreational activities aligned with program goals and age groups.
- Monitored participant behavior, addressing conflicts with calm, consistent guidance.
- Supported daily transitions, attendance tracking, and timely program setup.
- Communicated effectively with staff and families regarding concerns and updates.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
School Custodian
2 Months- Cleaned classrooms, hallways, and restrooms to maintain safe, sanitary school environment.
- Sanitized high-touch surfaces using approved cleaning supplies and school safety procedures.
- Emptied trash and recycling containers, ensuring proper disposal and organized facility spaces.
- Mopped, swept, and vacuumed floors to support consistent building cleanliness.
- Assisted with setup and breakdown of school events, arranging furniture and supplies efficiently.
- Inspected facility areas regularly and addressed spills, debris, and safety hazards quickly.
- Kept building spaces premises clean inside and outside.
- Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
- Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
- Moved furniture for cleaning and set up for special events.
- Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Education
Associate of Science - Computer Science
High School Diploma
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Attention to detail
Computer skills
Sales and marketing
Calculations and measurements
Timeline
Team Member
Pret A Manger
08.2022 - CurrentRead More
Camp Counselor
CAMBA
06.2021 - 09.2021Read More
School Custodian
SYEP
06.2017 - 08.2017Read More
Bmcc
Associate of Science from Computer Science
Read More
Uncommon Collegiate Charter High
High School Diploma
Read More