Joseph Hayward
Greystone/ Ram
Knoxville,TN
1
Certification
16
years of professional experience
Results-driven Maintenance Supervisor with 16 years in the multi family industry. I have expertise in customer satisfaction and building relationships with residents. I pride myself in managing service requests promptly, keeping the property in A+ condition. Throughout the years I’ve won numerous awards at each company I’ve worked for including Supervisor of the year 3 times within two companies, best in show, highest rated customer satisfaction. I along with a small team prepped for a HUD inspection and got the highest score in the portfolios history. I’m EPA and CPO certified
Dynamic Maintenance Supervisor with expertise in team supervision, preventive maintenance, and safety compliance. Proven track record of enhancing equipment reliability and reducing downtime through effective maintenance strategies.
Work History
Maintenance Supervisor
3 Years 9 Months- Supervised maintenance team to ensure timely completion of work orders and repairs.
- Implemented preventive maintenance schedules to enhance equipment reliability and reduce downtime.
- Coordinated with vendors for parts procurement, ensuring availability of necessary supplies for operations.
- Trained staff on safety protocols and operational procedures to adhere to industry standards.
- Analyzed maintenance processes to identify areas for improvement, enhancing overall efficiency.
- Developed documentation for maintenance activities, promoting accountability and transparency within the team.
- Collaborated with management to establish budgetary guidelines for maintenance expenditures and resource allocation.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Supervised 2-4 employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
- Tracked and managed department costs for good budget adherence.
- Prioritized preventative measures such as lubrication programs and vibration analysis that helped extend equipment life cycles and reduce overall costs.
- Collaborated with cross-functional teams to develop budgets for maintenance projects, prioritizing tasks based on urgency and costeffectiveness.
Maintenance Supervisor
4 Years 3 Months- Supervised 3 employees and scheduled shifts.
- Supervised maintenance team to ensure timely completion of work orders and repairs.
- Implemented preventive maintenance schedules to enhance equipment reliability and reduce downtime.
- Coordinated with vendors for parts procurement, ensuring availability of necessary supplies for operations.
- Trained staff on safety protocols and operational procedures to adhere to industry standards.
- Developed documentation for maintenance activities, promoting accountability and transparency within the team.
- Collaborated with management to establish budgetary guidelines for maintenance expenditures and resource allocation.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Tracked and managed department costs for good budget adherence.
- Prioritized preventative measures such as filter changes, search for , etc… that helped extend equipment life cycles and reduce overall costs.
Maintenance Tech
8 Years 1 Month- Conducted routine inspections of HVAC systems to ensure optimal performance and compliance with safety standards.
- Implemented preventive maintenance schedules for equipment, reducing downtime and repair costs.
- Diagnosed mechanical issues in electrical and plumbing systems, facilitating timely repairs and minimizing disruption.
- Collaborated with vendors to procure necessary supplies, streamlining inventory management processes.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
Education
High School Diploma
Skills
Team supervision
Facilities maintenance
Maintenance recordkeeping
Preventive Maintenance
Troubleshooting
Work order management
Plumbing repairs
HVAC systems
Electrical troubleshooting
Safety protocols
Equipment troubleshooting
Inventory monitoring
Electrical systems
Vendor relationship management
Quality control
Emergency response
Staff management
Pool maintenance
Supply coordination
Deadline management
Materials requisition
Production scheduling
Staff scheduling
Inventory replenishment
Mechanical aptitude
Maintenance scheduling
Performance monitoring
Regulatory compliance
Compliance enforcement
Contractor coordination
Work order processing
Maintaining components
Work assignment delegation
Skilled maintenance and repair
Maintenance planning
Decision-making
Attention to detail
Dependable and consistent
Professional communication
Safety compliance
OSHA compliance
Team collaboration
Job prioritizing
Customer relations
Employee motivation
Adaptability and flexibility
Analytical and critical thinking
Conflict resolution
Schedule management
Relationship building
Tool and parts inventory oversight
Schedule preparation
Quality assurance
Supply requisition
Outside contractor oversight
Inventory oversight
Assignment delegation
Certification
EPA universal and CPO
Timeline
Maintenance Supervisor
Greystone/ Ram
10.2022 - 07.2026Read More
Maintenance Supervisor
Carter-Haston
06.2018 - 09.2022Read More
Maintenance Tech
Crowne Partners
05.2010 - 06.2018Read More
Farragut
High School Diploma
Read More