Joseph Hendrickson
Tampa
Summary
To join an organization that is driven by a vision of autonomy and growth, where customers receive the best security service and employees are valued, respected and rewarded.
Overview
2027
2027
years of professional experience
Work History
Advent Health Hospital
Security Officer Level II
Tampa, FL
04.2011 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Responsible for monitoring ,Observing and Reporting all incidents
- Monitoring and patrolling to deter crime, trespassing, or safety hazards.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Assistant Manager HVAC/R Mechanic Level III
BayCare Northside Behavioral Health Center
01.2002 - Current
- Responded to resident and management service requests, ensuring timely resolution of maintenance issues.
- Identify and correct hazardous property conditions
- Responsible for Facility Monthly Fire Drills and all Fire Extinguishers and First Aid Kits
- Inspect all Fire Rated Doors to properly Latch and Close
- Utilize service requests and schedules within scope of management responsibility to establish priorities
- Weekly pm on all facility Generators with a 4 hour Load Test
- Coordinated maintenance schedules to ensure optimal facility operations.
- Assisted in tracking and managing maintenance requests efficiently.
- Collaborated with contractors to oversee repair projects and ensure quality standards.
- Developed and maintained documentation for safety inspections and compliance reports.
- Trained staff on equipment usage and proper maintenance protocols.
- Implemented process improvements to enhance workflow efficiency in the maintenance department.
- Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.
- Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.
- Improved equipment uptime by implementing preventive maintenance schedules and coordinating routine inspections.
- Assisted upper management in developing long-term strategies for improving overall plant reliability by providing input based on past experiences.
- Leveraged strong organizational skills to manage competing priorities under tight deadlines, ensuring the timely completion of all tasks.
- Managed maintenance team of [Number] employees and coordinated repair schedule according to priority level.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Diagnosed and repaired HVAC-R systems to ensure optimal performance and compliance with safety standards.
- Oversaw compliance with regulatory requirements related to HVAC-R operations, ensuring facility standards were met consistently.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Managed time efficiently to ensure timely completion of scheduled service calls while still maintaining high-quality workmanship standards.
- Assisted in the training of new technicians by sharing knowledge of best practices, safety protocols, and problem-solving techniques in the field.
- Supervised and instructed assistants.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
Night Security Officer Level III
BayCare NorthBay Recovery Center
2007 - 01.2023
- Patrolled facility and managed employee exits to prevent and detect intrusion and unauthorized entry.
- Trained new security staff on protocols and company regulations to ensure compliance and safety.
- Directs Team officers and assigns schedules and post
- Handled incidents calmly and professionally to maintain order and safety.
- Monitored facility access to ensure security and safety for staff and patients.
- Conducted regular patrols of premises to identify and mitigate potential hazards.
- Responded promptly to emergencies, coordinating with local authorities.
- Trained new staff on security procedures and emergency response techniques.
- Developed incident reports to document occurrences and inform management strategies.
- Welcomed guests with professionalism to create a positive first impression. Courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked individuals for identification and authorization to access secure areas. Prevented passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Security Patrol Officer
Camden Security
01.2001 - 01.2007
- Monitored and controlled access to client site to ensure security protocols were followed. to client site or facility by enforcing the Camden admittance
- Patrolled assigned site on foot or with vehicle
- Conducted regular patrols of assigned site to monitor security and ensure safety. on foot or with vehicle
- Inspected site for unsafe conditions, identifying hazards, security violations, and unauthorized persons to maintain safety protocols.
- Responded to incidents including fire, medical emergencies, and hazardous materials, documenting actions in logs and reports to ensure thorough incident tracking.
Education
High School Diploma -
St. Croix Education Complex
St. Croix U.S.V.I06-2003
Skills
- HVAC maintenance
- HVAC systems
- Facility maintenance
- Facility upkeep
- Facility repairs
- Preventative maintenance
- Pipe installation
- Tool operation
- Electrical work
- Health and safety regulations
- Electrical troubleshooting
- Hand and power tools
- Asset management
- Scheduling coordination
Timeline
Advent Health Hospital
Security Officer Level II
04.2011 - Current
Assistant Manager HVAC/R Mechanic Level III
BayCare Northside Behavioral Health Center
01.2002 - Current
Security Patrol Officer
Camden Security
01.2001 - 01.2007
Night Security Officer Level III
BayCare NorthBay Recovery Center
2007 - 01.2023
High School Diploma -
St. Croix Education Complex
EDUCATION/TRAINING
- CPI Advanced Physical Skills, 3rd edition training
- Hospital Emergency Response Training (HERT)
- Pepper Spray, Baton, and Taser Certified Training
- Weapons of Mass Destruction (WMD) Awareness Training Course
- St. Croix Rescue Training Academy-St. Croix, VI
- 2004-02-01
- 16 hour “D” Security Officer Course
- Noland Security- Tampa, FL
- 2005-12-16
- 28 hours of Firearms Training
- Marshall Protection and Investigation - Tampa, FL
- 2009-10-23
- 4 hours of Tactical Communications, Handcuff, Baton, and Chemical Deterrent Training
- 2009-10-26
PERSONAL SUMMARY
- Licensed by the state of Florida as a Security Officer. Over 23 years of security experience in access systems, paroling, investigative procedures, incident report writing, and quality customer service.
- Strong communication skills, excellent conflict resolution techniques, good documentation skills. Excellent self-control and a level head in difficult situations. History of managing security risks with ease while using sound judgment to quickly resolve problematic situations. Strong law enforcement procedures and criminal justice knowledge.