Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Hernandez

Madera,CA

Summary

Full Time position in Maintenance or Customer Service. I am very motivated individual, seeking employment with a company with possible growth opportunity. Have a chance to use my work experience skills as well as provide great service and work ethics. I have an extensive background; with over 10 years Maintenance service experience and over 25 years Customer Service experience. I am very friendly, and outgoing with a energetic personality. I work well with department heads and can work well under high pressure.

Overview

20
20
years of professional experience

Work History

Maintenance Technician

Professional Kitchen Services
11.2019 - 02.2022
  • Service Various restaurants, Rehabilitation Centers, Colleges, etc. Daily driving company vehicle to service Bay Area route from San Jose to Oakland and everywhere in between. Maintenance and repair commercial Dish wash machines, Change Hood range filters, service Soak Tanks, Deliver Chemicals, Establish rapport with clients and business owners.

On-site Maintenance Supervisor

Park Lakewood Apartments
04.2013 - 10.2019
  • Handled all work orders, Turnovers and Remodeling units to upgraded features. Electrical, Plumbing, Appliance installation, Touch up Paint, Hardware Installation, etc. Worked with all Vendors (Scheduling). Ordering all stock for Maintenance shop and also remodeled units. Porter duties, Daily grounds pick up, Maintain dumpster areas, Maintain common areas, Maintain Pond Areas, Light Maintenance on Pool. Rotated 24 hour On-call system.

Assistant Manager

All Aboard Mini Storage
10.2011 - 01.2013
  • Assistant Manager for 660-unit storage facility in Modesto. Two man team to run storage facility inside and outside, Office: Front Desk, customer service, lease contracts, prospect new tenets, cash handling, all POS transactions through DOMICO, MS Outlook to communicate with corporate office, MS Excel, MS word all used in daily office work. Outside: All landscaping- Blowing Hallways, Trees and bushes, grounds keep, All Maintenance, etc.

Customer Service Representative

Wells Fargo Bank
11.2007 - 03.2009
  • Daily reconciliation, monthly sales goals, cash handling, credit card, money order and large deposits. Customer Service, Sell new products, refers new accounts, floater in other areas. Ambassador greets customers, direct, resource.

Sales Associate

Guitar Center
10.2005 - 07.2007
  • Sales Associate daily phone business, follow-ups with customers orders. Assisted with display promotions during holiday and big events. Cashier, Layaway transactions, credit card. Highly customer oriented (floor traffic) Enjoyed working in the music industry very resourceful with equipment and quality for your money. Very oriented with customers needs.

Manager/ Maintenance

Lamplighter
08.2024 - 02.2026

Manager / Maintenance

Handle all aspects of rentals units and monthly rentals collection as well as handle work orders, and complete turn-overs.

Education

High School Diploma - Multi-Media

ITT Technical Institute
Lathrop, CA

BA degree - Game Art Design

Full Sail University
Orlando, FL

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YMCA of Santa Clara
Santa Clara

Skills

  • I have an extensive background in Maintenance, customer service and sales I’ve been Maintenance for over ten years and I have over 25 years Customer Service experience I also have a large background in computers; I know systems such as Windows, Mac OS, and much more I also have many years of knowledge in Art programs such as Adobe Photoshop, Illustrator, Flash and more I have cash handling experience and great customer service

Timeline

Manager/ Maintenance

Lamplighter
08.2024 - 02.2026

Maintenance Technician

Professional Kitchen Services
11.2019 - 02.2022

On-site Maintenance Supervisor

Park Lakewood Apartments
04.2013 - 10.2019

Assistant Manager

All Aboard Mini Storage
10.2011 - 01.2013

Customer Service Representative

Wells Fargo Bank
11.2007 - 03.2009

Sales Associate

Guitar Center
10.2005 - 07.2007

BA degree - Game Art Design

Full Sail University

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YMCA of Santa Clara

High School Diploma - Multi-Media

ITT Technical Institute
Joseph Hernandez