Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Joseph Hetzel

Pflugerville,TX

Summary

Results-oriented Line Technician with sound knowledge of machines and power equipment. Fantastic multitasker manages numerous assignments and competing demands. Great problem-solving and mechanical skills. Dedicated to working safely and in accordance with safety practice regulations and procedures. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Line Service Tech

Austin Exective
Austin, United States
05.2022 - Current
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10-20 daily flights.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Communicated closely with ground crew, flight crew and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Refueled daily aircraft for arrival and departure flights.
  • Connected electrical power unit and hoses to aircraft.

Aviation Mechanic

Ingold Aviation
Russellville, AR
09.2021 - 04.2022
  • Maintained all aircraft in accordance with organizational maintenance requirements.
  • Monitored parts department and placed orders for maintenance supplies on consistent basis.
  • Assisted with aircraft and equipment transport and movement.
  • Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
  • Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions and mechanical flight controls.

Overnight Support Manager

Walmart
Russellville, AR
06.2014 - 08.2021
  • Oversaw internal support processes, compiling reports to track overnight worker efficiency.
  • Conducted in-person scenario assessments to manage compliance with overnight workload expectations and safety requirements.
  • Created, prepared and delivered reports to various departments.
  • Monitored employee and customer interactions to assess quality of service.
  • Unloaded trucks and used forklifts and pallet jacks to move product to correct areas within warehouse.
  • Placed orders for new merchandise when inventory levels were running low.
  • Trained new employees and provided positive reinforcement when evaluating completed work.

Cargo Specialist

U.S. Navy Active Duty
Yokosuka, Japan
05.2017 - 10.2019
  • Created documents of load plans, cargo cleanliness inspections and transportation processes.
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
  • Identified and implemented supply chain improvement opportunities.

Education

Associate of Science - Aviation

Spartan College of Aeronautics And Technology
Tulsa, OK
08.2023

High School Diploma -

Russellville High School
Russellville
05.2017

Skills

  • Flight Systems Management
  • Customer Service
  • Time Management
  • General Aviation
  • Safety Meetings
  • Aircraft Fueling
  • Profit Margins
  • Duty Assignments
  • Fork lift Certified

Certification

Fork Lift

CPR

Basic Damage Control

Firefighting

Languages

English
Full Professional

Timeline

Line Service Tech

Austin Exective
05.2022 - Current

Aviation Mechanic

Ingold Aviation
09.2021 - 04.2022

Cargo Specialist

U.S. Navy Active Duty
05.2017 - 10.2019

Overnight Support Manager

Walmart
06.2014 - 08.2021

Associate of Science - Aviation

Spartan College of Aeronautics And Technology

High School Diploma -

Russellville High School

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Joseph Hetzel