Joseph Hilliard
Elmira Heights
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Corrections Officer
NYSDOCCS
03.2014 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Provide care, custody, and control in NYS correctional facilities
Shipping and Receiving Associate
Sears Roebuck
01.2013 - 01.2014
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Maintained a clean warehouse environment through diligent organization of materials and supplies necessary for daily operations.
- Enhanced customer satisfaction, ensuring timely shipment of products and accurate order fulfillment.
- Managed inventory levels accurately by performing routine audits and updating tracking systems accordingly.
- Operated equipment such as pallet jacks and balers to move outgoing shipments to loading area.
- Handled returns efficiently, processing refunds or exchanges while adhering to company policies and procedures.
Public Safety Officer
Corning Community College
03.2011 - 02.2013
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Patrolled assigned areas on foot or by vehicle.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
Education
Associate of Applied Science - Criminal Justice
Corning Community College
Corning, NY08-2011
Skills
- Good intrapersonal skills
- Good time management skills
- Able to follow all safety procedures
- Power tool operation
- Shipping
- Logistics
- Critical thinking
- Heavy lifting
Timeline
Corrections Officer
NYSDOCCS
03.2014 - Current
Shipping and Receiving Associate
Sears Roebuck
01.2013 - 01.2014
Public Safety Officer
Corning Community College
03.2011 - 02.2013
Associate of Applied Science - Criminal Justice
Corning Community College
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