JOSEPH HORN
Killeen
Summary
Dynamic transportation professional with a proven track record at SYSCO Food Services, excelling in route optimization and customer service. Recognized for enhancing delivery efficiency and maintaining a clean driving record. Adept at problem-solving and fostering teamwork, ensuring timely and safe deliveries while adhering to DOT compliance standards.
Overview
9
9
years of professional experience
Work History
Delivery Driver
SYSCO Food Services
10.2022 - Current
- Navigated delivery routes efficiently to ensure timely food delivery.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated effectively with customers regarding delivery status and any delays.
- Loaded and unloaded food carefully to prevent damage during transit.
- Utilized GPS technology for optimal route planning and navigation accuracy.
- Adhered to safety protocols while driving and handling food and chemicals.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Transportation Manager
Performance Foodservice
12.2021 - 09.2022
- Managed transportation logistics to optimize delivery schedules and reduce operational delays.
- Developed and implemented route optimization strategies to enhance efficiency and reduce costs.
- Trained and mentored junior staff on best practices in transportation management and safety protocols.
- Oversaw inventory management systems to ensure accurate tracking of shipments and deliveries.
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Increased transportation efficiency by optimizing routing and scheduling processes.
- Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
- Collaborated with other departments, aligning goals to improve overall company performance.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Streamlined route planning for reduced fuel consumption, implementing advanced software tools.
- Conducted regular analysis of transportation data to identify trends and areas for improvement.
- Created and enforced detailed organization processes to increase quality and service standards.
Assistant Transportation Manager
Ben E. Keith
05.2016 - 12.2021
- Coordinated daily transportation operations to ensure timely deliveries and effective route management.
- Monitored vehicle maintenance schedules, ensuring compliance with safety regulations and minimizing downtime.
- Assisted in developing cost-effective transportation strategies to optimize logistics and reduce operational costs.
- Trained new staff on operational procedures, fostering a culture of safety and efficiency within the team.
Education
High School Diploma -
Oak Ridge High School
Conroe, TX06-1991
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Clean driving record
- Pre-trip and Post-trip inspections
- DOT compliance
- Valid class A commercial Driver's license
- Effective multitasking
- Double-trailer driving experience
- Route optimization
Timeline
Delivery Driver
SYSCO Food Services
10.2022 - Current
Transportation Manager
Performance Foodservice
12.2021 - 09.2022
Assistant Transportation Manager
Ben E. Keith
05.2016 - 12.2021
High School Diploma -
Oak Ridge High School
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