JOSEPH INFURNA

• Oversees day to day valet parking and self parking operations.
• Carefully and efficiently park, secure, and retrieve vehicles.
• Assure smooth vehicular movement in all drive-throughs, lots and garages.
• Displays, observes, documents and promotes positive customer service.
• Inspects company parking garages and surface lots to assure vehicles are properly secured.
• Handles problems associated with personnel, equipment, vehicles or any related departmental concerns.
• Ensure staff upholds Family Style Service at all times.
• Responsible for scheduling 22 team members according to each shift.
• Accountable for interviewing and hiring team members for valet staff.
• Effective written and oral communication skills with other departments, team members and guests.
• Lead department team meetings and create presentations for expectations of guest services.
• Respond helpfully to guest questions about the property, getting around and nearby happenings.

Stocker, Costco

Manahawkin, NJ 08050 (3/2019-4/2020)

-Unloaded shipments and stock shelves.

-Organized displays and breakdown packaging.

-Performed customer service duties by helping customers in efficient manner.

-Constructed and assembled display models.

-Sorted and stocked products on shelves and in backroom.

-Assists fellow associates as needed throughout store.

-Maintained accurate spreadsheet of daily moves, scanning inventory, and counting accurately.