Joseph Jenkins
Southaven,MS
Overview
12
12
years of professional experience
Work History
Executive Director, Founder
Sustain Coffee
Memphis, TN
08.2016 - Current
- Founded grassroots nonprofit advocating for sustainability practices within coffee supply chain
- Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products
- Prepare bylaws approved by elected officials and ensure that bylaws are enforced
- Manage relationships with other nonprofit organizations that focus on sustainable practices
- Construct various curriculum for use at workshops, online, and through social media platforms
- Manage the organization's financial resources and operations to maximize efficiency and effectiveness
Events & Marketing Planner, Lead Barista
City & State
Memphis, TN
07.2019 - 07.2024
- Produced creative briefs outlining key objectives, target audiences, and desired outcomes
- Scheduled staff hours, organized and directed training programs, and evaluated employee performance,which increased employee retention by 70%
- Established expectations for personnel performance, health code compliance, and customer service, which produced a 100% health code score over many years
- Managed email communications including creating content, segmentation, testing, scheduling, and reporting
- Analyzed competitor activity to inform strategic planning decisions
Warehouse Manager, Social Media Director
State Beauty Supply
Southaven, MS
01.2013 - 08.2020
- Responded to customers' or shippers' questions and complaints regarding storage and distribution services
- Negotiated with carriers and insurance company representatives for services and preferential rates
- Scheduled and monitored pickup, delivery, and distribution of products and materials
- Facilitated consumer relations and the relationship between parts of the company, such as the managers and employees, and different branch offices, improving self-reported job satisfaction by 80%
Education
Associate of Applied Science - Applied Business Science & Marketing
Northwest Mississippi Community College
Senatobia, MS05.2019
Websites
Timeline
Events & Marketing Planner, Lead Barista
City & State
07.2019 - 07.2024
Executive Director, Founder
Sustain Coffee
08.2016 - Current
Warehouse Manager, Social Media Director
State Beauty Supply
01.2013 - 08.2020
Associate of Applied Science - Applied Business Science & Marketing
Northwest Mississippi Community College