Joseph Jiang

Queens,NY

Overview

years of professional experience

Work History

Bank Clerk

China CITIC Bank Corporation Limited

Fuzhou, China

06.2025 - 07.2025

Maintained security standards by verifying customer identification during transactions as per bank policies.
Managed daily balancing tasks for teller drawer, minimizing discrepancies and adhering to audit requirements.
Increased customer satisfaction by providing efficient and accurate transaction processing.
Collaborated with team members to achieve branch goals while maintaining high levels of customer service.

Assistant Gym Manager

K Gym

Flushing, NY

06.2024 - 09.2024

Streamlined daily operations, scheduling, and customer service processes.
Maintained equipment and facility standards to ensure optimal functionality.
Supported trainers in delivering high-quality services to enhance member experience.

Front Desk

King Wok Restaurant

01.2024 - 05.2024

Greeted customers and efficiently managed take-out orders.
Coordinated with kitchen staff to ensure timely service.
Answered phones promptly, addressing customer inquiries.
Processed payments while maintaining high standards of customer service.

Summer Camp Leader

Kuei Luck

06.2022 - 08.2022

Supervised children, assisted with homework and educational activities.
Developed leadership and childcare experience.

Education

Biochemistry

Stony Brook University

Stony Brook, NY

High School Diploma -

Saint Francis Preparatory School

Queens, NY

Skills

Bilingual: Mandarin and English
Customer service and communication
Microsoft Office Suite and Google Workspace

Adaptability and organization
Cross-platform proficiency

Awards

National Honor Society, Math Honor Society, Rho Kappa National Social Studies Honor Society, Computer Science Honor Society, Music Honor Society

Timeline