Summary
Overview
Work History
Education
Skills
Leadership & Involvement
Timeline
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Joseph Jiang

Vancouver

Summary

Driven and analytical Finance and Management Information Systems student at Washington State University, earning a Sales Certificate. Experienced in financial reporting, operations management, and customer relations through leadership and hands-on work in fast-paced business environments. Strong background in team coordination and problem solving, supported by involvement in fraternities and professional organizations. Recognized for being motivated, adaptable, and eager to learn, with a commitment to applying analytical and business skills to drive organizational success.

Overview

5
5
years of professional experience

Work History

Operations Supervisor

Ruby Thai
06.2020 - 08.2025
  • Oversee daily store operations, including cash handling, inventory management, and financial reporting
  • Train and coordinate a team of multiple employees to ensure high standards of service and efficiency
  • Analyze sales data and cost reports to identify trends, improve profitability, and support data-driven business decisions

Operations & Service Lead

Wagaya Sushi & Grill
05.2022 - 08.2024
  • Managed end-of-day financials by analyzing sales reports, validating cash records, and preparing deposit summaries
  • Monitored inventory and supplier orders to control costs and minimize waste
  • Oversaw front-of-house and back-of-house operations, ensuring high service quality, operations efficiency, and team coordination

Education

Bachelor of Arts - Finance And Management Information Systems

Washington State University
Pullman, WA
05.2027

Skills

  • Excel proficiency
  • Team Collaboration & Leadership
  • Analytical and Problem-Solving Skills
  • Customer Service & Relationship Management
  • Quick learner
  • Operations and Process management
  • Task delegation

Leadership & Involvement

Phi Kappa Tau Fraternity – Executive Board Member, Recruitment Chair
January 2024 – Present

  • Lead recruitment initiatives to expand membership and strengthen the organization’s presence on campus.
  • Collaborate with chapter executives to plan events, manage budgets, and implement strategic goals aligned with national standards.
  • Develop leadership, communication, and project management skills through coordination, outreach, and team organization.

Delta Sigma Pi – Professional Business Fraternity
September 2023 – September 2024

  • Participate in business-oriented workshops and networking events focused on professional growth, ethics, and leadership development.
  • Apply teamwork and organizational skills by contributing to philanthropic projects and chapter events that foster a strong business community.

FIRE Club (Finance, Insurance, and Real Estate)
August 2025 – Present

  • Explore financial markets, investment analysis, and real estate concepts through peer discussions and industry presentations.
  • Strengthen understanding of financial strategy, risk management, and emerging market trends to support long-term career goals in finance and business analysis.

Boeing Mentorship Program – Mentee
September 2025 – Present

  • Engage in a one-on-one mentorship with a Boeing business professional to gain guidance on career development, leadership, and corporate finance.
  • Learn practical applications of business analytics, teamwork, and professional communication within a real-world organizational context.

Timeline

Operations & Service Lead

Wagaya Sushi & Grill
05.2022 - 08.2024

Operations Supervisor

Ruby Thai
06.2020 - 08.2025

Bachelor of Arts - Finance And Management Information Systems

Washington State University