Joseph L. Johnson, Jr.

• Assist with day-to-day operations, working efficiently and productively with all team members.

• Organized and detail-oriented with a strong work ethic.
• Pays attention to detail while completing assignments.
• Passionate about learning and committed to continual improvement.
• Work well in a team setting, providing support and guidance.

• Ensured a safe work environment by monitoring surveillance systems and responding to emergency situations promptly and effectively.
• Conducted thorough investigations into security incidents, identifying root causes and recommending appropriate corrective actions.
• Improved facility safety by regularly inspecting physical barriers such as gates, fences, alarms, and lighting systems.
• Facilitated strong communication between different departments regarding safety concerns or potential threats identified during routine patrols or audits.
• Responded swiftly to security incidents and effectively resolved security issues.

• Streamlined incident response processes for faster resolution and minimized impact on business operations.
• Collaborated with law enforcement agencies as needed to resolve cases involving criminal activity or threats to the organization.
• Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
• Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
• Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.