Joseph Kenneally
Poinciana
Summary
Experienced technician with strong troubleshooting and customer service skills. Proven ability in safety compliance and team training, enhancing operational efficiency and quality assurance.
Proactive technician with over 10 years of experience in electrical systems installation and maintenance. Skilled in training junior technicians and conducting inspections, ensuring adherence to safety protocols and quality standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technician
IBEW Local 103/Lan-Tel Communications
Boston, MA
09.2014 - 11.2024
- Installed and maintained electrical systems in residential and commercial settings.
- Troubleshot and repaired wiring issues to ensure safety and compliance with codes.
- Collaborated with team members to optimize project workflows and reduce downtime.
- Conducted inspections of completed work to verify quality and adherence to specifications.
- Trained junior technicians on best practices for equipment handling and safety protocols.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Worked with diverse types of weather and ground conditions.
Education
High School Diploma -
South Boston High School
South Boston MASkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
- Documentation and reporting
- Equipment maintenance
- Work Planning and Prioritization
- Customer interaction
- System troubleshooting
- Heavy lifting
- Repair services
- Workload management
- Deadline oriented
- OSHA compliance
- Team Training
- Safety Equipment
- Electrical repair
- Issue resolution
- Assembly and production
- Mechanical aptitude
- Hardware installation
- Component replacement
- Blueprint reading
- Customer rapport
- Staff education and training
- System installation
- Complex Repairs
- System Tests
- Commercial construction experience
- Mechanical tools
- Critical thinking
- Health and safety regulations
- Diagnostic testing
Accomplishments
- Supervised team of 3-10
Certification
- Training - Asbesto certified trainer. certified man lift up to 100', Massachusetts D license technician fiber optic certified, man hole certified,CPR,HIlti fire stop,Safety certs
- etc etc
Timeline
Technician
IBEW Local 103/Lan-Tel Communications
09.2014 - 11.2024
High School Diploma -
South Boston High School