Joseph Kent

• Increased produce sales by implementing effective merchandising strategies and visually appealing displays.
• Improved customer satisfaction with a focus on providing exceptional service and product knowledge.
• Managed inventory levels to maintain optimal stock availability and minimize waste.
• Collaborated with store management to develop promotional events, driving increased foot traffic and sales.
• Optimized produce department layout for enhanced shopping experience and efficient space utilization.
• Conducted regular price audits to ensure accuracy and competitiveness in the market.

On store launch Team in California, Seattle, Chicago, Virginia, and Maryland. Setting up and opening Amazon Fresh Stores. Helped to develop company standards in the perishable departments.

- Ensured merchandising targets and deadlines were met consistently

- Managed ISLG, OSLG, Electrical, Plumbing, Appliances, and Paint departments of the Store.

- Increased Store sales in the OSLG area to 16%

- Managed OSLG shrink to under 10k

- Manager on duty at all times

- Maintained company standards and excellent customer service

Supervised, motivated, and monitored Team performance. Set budgets/targets in sales, GP, shrink, and P&L management. Maintained company standards, and customer focus. Identified store and department opportunities, and developed action plans to drive sales, GP, and excellent customer service.

- Grew sales by 15% over the last year

- Grew items sold by 12% and customer count by 18%

- Managed $49.6 million dollar sales budget

- Increased GP to 41% for perishables and 36% for non-perishables

- Lowered perishable shrink to 4.25% and non- perishable shrink to .04%

- Monitored/maintained CAO ordering standards for company compliance

- Held positions of Sales Manager of Produce/Floral of the South, Produce Specialist, and Store manager in 11 stores.

- Relocated from Stop & Shop to Giant Food to open up 2 new prototype stores. Motivated, trained and developed Company Leadership, Management, and Associates in the new store format.