Joseph Kim
Orlando,FL
Summary
Reliable Parking Attendant with hands-on experience in Walt Disney World parking operations. Possess strong skills in vehicle handling, customer service, and conflict resolution. Proven ability to maintain efficient flow of traffic and maximize parking space usage. Previous roles showed improvement in customer satisfaction and reduction of parking-related issues.
Overview
7
7
years of professional experience
Work History
Parking Attendant
Walt Disney World Company
Lake Buena Vista, Florida
07.2023 - Current
- Ensuring guest and cast member safety by ensuring cars are parking in correct spaces and that guests are not walking into oncoming traffic
- Ensuring guest safety when operating courtesy trams by following designated control lines and speed limit, delivering safety spiel information and general park information
- Assisting with guests needs as needed or as anticipated, ensuring a positive and magical experience with each interaction
- Ensuring checklists are completed accurately for courtesy trams, ensuring that trams are in proper condition before they are operated and guests are on board throughout the day
Learning Trainer
Amazon Fulfillment Center
Orlando, FL
07.2017 - 05.2023
- Ensuring the proper onboarding of new hire associates, involving training in general warehouse safety and job specific training via PowerPoint and hands on training. Ensuring proper training of Powered Industrial Trucks operation
- Ensuring proper training of existing associates when business needs calls for cross training in specific departments
- Ensuring proper tracking of associate production and quality rates and coachings are conducted as needed or requested by manager
- Assisting with new warehouses launching, ensuring proper training is conducted for warehouse on site trainers and for the training of new associates
Education
High School Diploma -
Heritage High School
Conyers, GA05-2015
Skills
- Powered Industrial Truck operation
- Microsoft Office Tools (Word, PowerPoint, Excel, Outlook)
- Quick decision making
- Strong customer service
- Oral communication
- Vehicle safety
Timeline
Parking Attendant
Walt Disney World Company
07.2023 - Current
Learning Trainer
Amazon Fulfillment Center
07.2017 - 05.2023
High School Diploma -
Heritage High School