Joseph Kinder

United Grinding

06.2013 - Current

Served as a go-to technical expert within the organization on multiple occasions, providing timely guidance and input during critical decision-making moments.
Assisted sales teams with pre-sales technical support, helping close deals with prospective clients effectively.
Delivered comprehensive training sessions on new technologies, increasing team knowledge and capabilities.
Optimized customer specific part processes to be used for mass-quantity production and/or single job, high value projects.
Experienced in all forms of material grinding including tool steel, ceramics, carbide, magnetic material and various hard metal.
Experienced in various size and tolerance holding, grinding parts that range from 0.1" in diameter and as large as 12.0." Typical part tolerances range from 0.002 microns and as large as 0.010 microns.
Traveled 75% + to visit customer facilities for machine installation, advanced training and process development to help customers achieve cycle time requirements and optimize the grinding machine and area.
Visited clients to determine feasibility, analyze requirements and provide solution suggestions.
Supported software integration and implemented maintenance enhancements.
Provided exceptional customer support, addressing client concerns and providing timely resolutions to technical issues.

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