Fitness and athletics, competitive sports (mainly soccer, basketball, football, UFC), and exploring diverse cuisines and culinary experiences
Joseph Klama
Bordentown
Summary
Results-driven finance and accounting student at Syracuse University's Whitman School of Management with proven experience in customer service and analytical problem-solving. Demonstrated ability to collaborate effectively across teams while managing multiple priorities in fast-paced environments. Strong communicator with excellent time management skills and a strategic approach to decision-making.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Service Associate
La Galleria
Bordentown, NJ
11.2021 - Current
- Assisted customers on the phone and in person with product selections and inquiries, enhancing overall experience.
- Processed transactions efficiently ensuring accuracy in financial handling.
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Trained new associates on customer service techniques and operational procedures to ensure consistency.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Education
Finance And Accounting
Syracuse University
Syracuse, NY05-2029
High School Diploma -
Bordentown Regional High School
Bordentown, NJ06-2025
Skills
- Customer Service
- Problem Solving
- Collaboration
- Time Management
- Decision Making
- Multitasking
- Verbal and Written Communication
- Google Workspace
- Microsoft Office
Certification
- Microsoft Excel Certified - December 2025
- Google AI Certified - December 2025
Interests
Timeline
Restaurant Service Associate
La Galleria
11.2021 - Current
Finance And Accounting
Syracuse University
High School Diploma -
Bordentown Regional High School