Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Kleineick

Lexington,NC

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

3
3
years of professional experience

Work History

Cash Office Assistant

Pilgrim Metal & Core Inc.
08.2021 - Current
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Input financial data and produced reports using Quickbooks.
  • Supported management by processing invoices and documents with consistent on-time delivery.

Cashier

Dollar General
01.2021 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Central Cabarrus High School
Concord, NC
06.2019

Skills

  • Customer Loyalty
  • Financial Calculation and Analysis
  • Handling Confidential Materials
  • Customer Needs Assessments
  • Office Operations
  • Safe Balancing
  • Proactive and Self-Motivated

Timeline

Cash Office Assistant

Pilgrim Metal & Core Inc.
08.2021 - Current

Cashier

Dollar General
01.2021 - 08.2021

High School Diploma -

Central Cabarrus High School
Joseph Kleineick