Joseph Kmoch
Decatur,AL
Summary
Motivated Market Manager Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Market Manager
Ecolab
01.2020 - Current
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Managed $7.5 million operations budget.
- Oversee three submarkets driving sales, service delivery and customer satisfaction with a total of 29 employees.
- Recruited, interviewed and hired employees.
- Exceeded sales quotas and increased profitability through effective service strategy and business planning.
Field Operations Manager
Ecolab
03.2019 - 12.2019
- Aligned field operations goals with overall company objectives, ensuring all work was executed according to corporate standards and expectations.
- Monitored team performance to assess training requirements and areas in need of improvement.
- Oversaw work of personnel, with 9 direct reports.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Field Training Specialist
Ecolab
03.2014 - 10.2018
- Train new hires in the field setting, teaching all skills to perform work per company protocols covering western United States.
- Coordinate travel for training.
- Facilitate training classes for new hires at the company corporate center.
- Create expense reports for work performed in the field
Service Specialist
Ecolab
10.2007 - 03.2014
- Perform service for customers in a route setting per the company protocols.
- Achieve route targets for sales.
- Schedule route on a monthly basis.
Education
High School Diploma -
Longmont High School
Longmont, CoSkills
- Attention To Detail
- Time Management
- Goal Setting and Achievement
- Decision-Making
Timeline
Market Manager
Ecolab
01.2020 - Current
Field Operations Manager
Ecolab
03.2019 - 12.2019
Field Training Specialist
Ecolab
03.2014 - 10.2018
Service Specialist
Ecolab
10.2007 - 03.2014
High School Diploma -
Longmont High School