Joseph Knowles
Fort Collins,CO
Summary
Dependable vending service professional skilled at constructing, restoring and deploying machines. Competent in using wide range of equipment, hand tools and software systems to investigate issues, locate root causes of malfunctions and implement corrective action plans. Familiar with deploying, filling and repairing coin-operated vending machines. Knowledgeable about working on different systems and learning new procedures by reading and understanding technical documentation. Accustomed to managing time and solving both routine and complex problems independently on daily basis. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Hard-working Gas Station Cashier with background as stocker, cashier and pump attendant. Accurately processes multiple types of transactions including credit/debit, cash and EBT. Trained to deal with people of diverse personality types to deliver great customer service. Gas Station Cashier trained in legalities of sale of alcohol, tobacco and lottery items. Maintains freshness of food products, verifying expiration dates and disposing of expired items. Quickly troubleshoots issues with cash register and fuel pumps for smooth store operations. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
Overview
14
14
years of professional experience
Work History
Route Manager
Tellico Coin
11.2014 - 05.2023
- Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
- Maintained optimal supply levels and organized materials to maximize productivity.
- Drove company vehicle to travel to customer locations and service vending machines.
- Inspected systems, troubleshot faults and replaced malfunctioning parts with new or repaired components.
- Completed rebuilding and restoration services to restore machines to full functionality.
- Deployed machines at customer locations and regularly returned to fill and clean each one.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Clerk
Henderson Oil
06.2014 - 11.2014
- Confirmed stock levels and expiration dates of merchandise.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Arrived on time and dressed professionally in clean company uniform.
- Processed various forms of payment for gas, merchandise and lottery tickets.
- Completed accurate cash-in and cash-out procedures of computerized cash register.
- Provided exemplary customer service by addressing patron complaints and providing accurate information.
- Scheduled and monitored regular vendor deliveries for fuel and store inventory.
- Prevented and reported loitering and illegal activities taking place on company property.
- Maintained regular communication with other gas stations and mini-marts under company ownership.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Checked personal identifications during alcohol and tobacco sales.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
Vending Route Driver
tellico coin
Asheville, NC
2014.05 - 2014.06
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Gas Station Cashier
Henderson Oil
Asheville, NC
06.2013 - 04.2014
- Confirmed stock levels and expiration dates of merchandise.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Arrived on time and dressed professionally in clean company uniform.
- Processed various forms of payment for gas, merchandise and lottery tickets.
- Completed accurate cash-in and cash-out procedures of computerized cash register.
- Provided exemplary customer service by addressing patron complaints and providing accurate information.
- Reported shoplifting, theft and drive-offs to law enforcement.
- Scheduled and monitored regular vendor deliveries for fuel and store inventory.
- Prevented and reported loitering and illegal activities taking place on company property.
- Maintained regular communication with other gas stations and mini-marts under company ownership.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
Sub Maker
Jersey Mike's Subs
Asheville, NC
02.2011 - 06.2013
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Restocked and rotated stock in display case to mitigate stock loss.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared salads, soups and sandwiches for customers.
Gas Station Cashier
Mountain Energy
Asheville, NC
11.2009 - 02.2011
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed various forms of payment for gas, merchandise and lottery tickets.
- Maintained regular communication with other gas stations and mini-marts under company ownership.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reported shoplifting, theft and drive-offs to law enforcement.
- Answered phone calls and returned voicemails.
- Handled cash with high accuracy and took care to check bills for fraud.
- Completed accurate cash-in and cash-out procedures of computerized cash register.
- Set up new sales displays each week with fresh merchandise.
- Arrived on time and dressed professionally in clean company uniform.
- Confirmed stock levels and expiration dates of merchandise.
- Prevented and reported loitering and illegal activities taking place on company property.
- Provided exemplary customer service by addressing patron complaints and providing accurate information.
Education
High School Diploma -
A C Reynolds
Asheville, NC06.2012
Skills
- Client Base Retention
- Freight Handling
- Customer Consultations
- Complaint Investigation and Resolution
- Inventory Restocking
- Cash Management
- Cash Drawer Management
- Currency Counting
- Till Counting
Timeline
Route Manager
Tellico Coin
11.2014 - 05.2023
Clerk
Henderson Oil
06.2014 - 11.2014
Vending Route Driver
tellico coin
2014.05 - 2014.06
Gas Station Cashier
Henderson Oil
06.2013 - 04.2014
Sub Maker
Jersey Mike's Subs
02.2011 - 06.2013
Gas Station Cashier
Mountain Energy
11.2009 - 02.2011
High School Diploma -
A C Reynolds
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