Joseph Park

• Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
• Improved customer satisfaction by providing timely and efficient installations of various equipment.
• Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
• Increased team productivity by collaborating effectively with fellow technicians, sales representatives, and clients.
• Provided outstanding customer service before, during, and after the installation process for seamless experiences.
• Assisted in training new install technicians on company procedures, equipment handling techniques, managed inventory of supplies and tools needed for each project while minimizing waste on job sites.

• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Inspected incoming and outgoing materials for accuracy and quality.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Inspected the unit to make sure it met all Federal Standards and Customers requests prior to delivery.

Completed final walkthroughs at job sites to close out projects.

• Increased team morale with open feedback sessions, resulting in higher productivity and improved overall performance.
• Collaborated with other construction professionals to maintain seamless workflow across various trades.