Joseph Krieger
White Bear Lake,MN
Summary
Dynamic bartender supervisor with expertise in team management and customer engagement. Proven ability to resolve conflicts and enhance customer satisfaction while ensuring compliance and operational efficiency.
Overview
12
12
years of professional experience
Work History
Bartender Supervisor
First Hospitality Group
Minneapolis, Minnesota
06.2016 - Current
- Monitored daily sales transactions to ensure accuracy.
- Created monthly work schedules for bartending staff based on business volume and needs.
- Resolved customer complaints in a professional manner while maintaining high levels of customer satisfaction.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
Assistant Property Manager
Peak Living
Blaine, Minnesota
07.2023 - 02.2024
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Ensured compliance with local laws and regulations related to property management.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
Recreation Assistant
Rochester Community and Technical College
Rochester, Minnesota
08.2015 - 07.2016
- Provided support to volunteers participating in recreation programs by offering guidance and assistance as needed.
- Ensured all necessary supplies were available for each activity session.
- Organized recreational events, such as sports tournaments and arts and crafts classes.
- Scheduled facility use for various organizations or community groups requesting space for their own recreation-related events.
Outside Sales Representative
TruGreen Lawn Care
Fort Myers, Florida
06.2013 - 07.2015
- Created customized presentations for prospective clients based on their needs.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Met regularly with team members to discuss progress towards goals.
- Generated leads through cold calling, networking events, referrals.
Education
Bachelor of Arts - Business Administration And Management
Metropolitan State University
Saint Paul, MN05-2021
Associate of Arts - Liberal Arts And Sciences
Rochester Community And Technical College
Rochester, MN06-2018
Skills
- Staff supervision
- Inventory management
- Alcohol compliance
- Customer engagement
- Conflict resolution
- Customer service
- Problem solving
- Effective communication
- Time management
Affiliations
- Junior Varsity Baseball Coach at Saint Thomas Academy Mendota Heights, MN
Timeline
Assistant Property Manager
Peak Living
07.2023 - 02.2024
Bartender Supervisor
First Hospitality Group
06.2016 - Current
Recreation Assistant
Rochester Community and Technical College
08.2015 - 07.2016
Outside Sales Representative
TruGreen Lawn Care
06.2013 - 07.2015
Bachelor of Arts - Business Administration And Management
Metropolitan State University
Associate of Arts - Liberal Arts And Sciences
Rochester Community And Technical College
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