Dynamic Bartender Supervisor at Freedom Village of Bradenton, adept in inventory management and team leadership. Enhanced customer satisfaction through effective problem resolution and exemplary service. Successfully maintained compliance with health regulations while supervising staff, ensuring efficient operations and a welcoming atmosphere. Proven ability to handle cash accurately and manage busy shifts effectively.
Overview
3
3
years of professional experience
Work History
Bartender Supervisor
Freedom Village of Bradenton
Bradenton
10.2020 - 03.2024
Managed bar inventory to ensure adequate supplies for service.
Supervised staff during busy shifts to maintain workflow efficiency.
Assisted customers with drink selections and menu recommendations.
Handled cash and processed payments accurately during shifts.
Coordinated with kitchen staff for timely food and drink service.
Resolved customer complaints promptly to enhance satisfaction levels.
Maintained cleanliness of bar area to meet health regulations.
Provided exemplary customer service at all times while interacting with patrons.
Supervised day-to-day operations of the bar area ensuring compliance with health codes and sanitation standards.
Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
Assisted in resolving customer complaints or issues quickly and courteously.
Monitored daily checklists and side worksheets to keep other bar staff members on task.
Education
Associate of Arts - Business
State College of Florida
Bradenton, FL
Skills
Customer service
Inventory management
Problem resolution
Team leadership
Cash handling
Staff supervision
Time management
Accomplishments
Eagle Scout
Affiliations
Walked the American Discovery for four months which stretches from Delaware to California