Joseph LaFramboise
Chicago,IL
Summary
Proven leader with a track record of driving growth and operational efficiency at Centiv Services. Excelled in strategic planning, negotiation, and fostering team collaboration. Demonstrated ability to enhance customer satisfaction and forge strong vendor relationships, achieving a significant increase in profitability. Skilled in crisis management and adept at leveraging problem-solving abilities to achieve business objectives.
Overview
20
20
years of professional experience
Work History
President
Solution Marketing Services
Chicago, IL
01.2011 - Current
- Developed cutting-edge web-based technology to improve purchasing efficiencies, brand compliance and purchasing transparency for customers
- Grew book of business to over $1,500,000 within first three years of existence
- Implemented new technologies to automate processes, resulting in reduced labor costs and increased efficiency for customers
- Interacted well with customers to build connections and nurture relationships
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Proved successful working within tight deadlines and a fast-paced environment
- Formulated and executed strategic initiatives to improve product / technology offerings
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
- Managed purchasing, sales, marketing and customer account operations efficiently
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service
- Managed crisis situations effectively while minimizing disruption to daily operations
- Cultivated strong relationships with external partners to foster collaboration and maximize resources
- Reduced operational costs through strategic cost management initiatives
- Initiated strategy to drive company growth and increase market share and profitability
- Maintained P&L and shouldered corporate fiscal responsibility
- Demonstrated strong organizational and time management skills while managing multiple projects
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Self-motivated, with a strong sense of personal responsibility
Director of Operations
Centiv Services
Chicago, IL
01.2008 - 12.2010
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks
- Managed team of over 70 designers and project managers and 4 estimators / project supervisors and 12 print facility employees
- Oversaw day-to-day production activities of in house print facility in accordance with business objectives
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity
- Collaborated with senior management to develop and execute long-term corporate goals and objectives
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
- And acquire mutually beneficial contracts and agreement
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings
- Interacted well with customers to build connections and nurture relationships
- Led cross-functional teams for successful completion of projects, resulting in increased productivity
- Worked effectively in fast-paced environments
Director of Purchasing and Production – Alcohol Supplier and Retail Divisions
Centiv Services
Chicago, IL
02.2006 - 01.2008
- Managed team of over 50 designers and project managers and 4 estimators / project supervisors
- Oversaw daily operations designers, project managers and supervisors, ensuring seamless coordination and efficient execution of tasks
- Oversaw day-to-day production activities in accordance with business objectives
- Collaborated with senior management to develop and execute long-term corporate goals and objectives
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements
- Mentored and coached team members to foster productive and engaging work environment
- Interacted well with customers to build connections and nurture relationships
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Self-motivated, with a strong sense of personal responsibility
Estimator / Project Supervisor – POP / print marketing – Alcohol Supplier and Retail Divisions
Centiv Services
Chicago, IL
08.2004 - 02.2006
- Customers include: Diageo, Pernod Ricard, Brown Forman, Moet Hennessy, Bacardi, Jim Beam, Sazerac Company, E & J Gallo, Nestle, Yamaha Motors, Red Bull, All Market Inc
- (Vita Coco)
- Managed team of over 35 designers and project managers
- Oversaw daily operations for all POP and print marketing projects, ensuring seamless coordination and efficient execution of tasks
- Oversaw day-to-day production activities in accordance with business objectives
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings
- Mentored and coached team members to foster productive and engaging work environment
- Interacted well with customers to build connections and nurture relationships
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Self-motivated, with a strong sense of personal responsibility
Education
Bachelor of Arts - History / Secondary Education
North Eastern Illinois University
Chicago, IL04.1998
Skills
- Team Leader
- Problem-Solving
- Project Management
- Communication
- Strategic planning
- Crisis management
- Business development
- Negotiation
- Vendor sourcing and negotiations
- Staff management
- Brand management
- Cost reduction
Profileurl
https://bold.pro/my/joseph%2Dlaframboise/341r
Personal Information
Profile: Driven and strategic leader with knack for inspiring teams and fostering innovation. Possesses deep understanding of corporate governance and financial management, coupled with expertise in strategic planning and operational oversight. Dedicated to creating lasting impact by driving organizational growth and efficiency.
Timeline
President
Solution Marketing Services
01.2011 - Current
Director of Operations
Centiv Services
01.2008 - 12.2010
Director of Purchasing and Production – Alcohol Supplier and Retail Divisions
Centiv Services
02.2006 - 01.2008
Estimator / Project Supervisor – POP / print marketing – Alcohol Supplier and Retail Divisions
Centiv Services
08.2004 - 02.2006
Bachelor of Arts - History / Secondary Education
North Eastern Illinois University
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