Joseph Lagunas
Fullerton,CA
Summary
To broaden my experience and obtain a full time position.
Overview
17
17
years of professional experience
Work History
Head of Security
Tjs Showgirls
Stanton, CA
02.2023 - Current
- Developed and implemented security protocols for live entertainment events.
- Monitored surveillance systems to ensure venue safety and security.
- Trained staff on emergency response procedures and conflict resolution techniques.
Manager
House Of Eden
Fullerton, USA
02.2016 - 02.2023
- Managed club operations, including opening, closing, hiring new employees, and inventory.
- Ordered new products, made bank deposits, and handled bank runs for change.
- Provided security support on busy nights
- Oversaw security as a bouncer during peak times
- No longer there due to club being sold
Production Control Assistant
Terra Universal
Fullerton, USA
05.2014 - 02.2016
- Worked in materials, pulling and stocking products to ensure availability for production.
- Create work orders, provided engineers drawings per shop item sold.
- Created work orders and provided engineering drawings for each shop item sold.
- Made sure products went out on time.
- Ensured timely shipment of products to meet customer delivery expectations.
- Maintained and updated A4 systems to ensure operational efficiency.
Cashier
Target
Fullerton, USA
09.2012 - 02.2014
- Developed processes and systems that enhanced customer service satisfaction.
- Surpassed daily credit card application goals through effective sales techniques.
- Trained team members in various roles to ensure coverage during busy periods. and provided back-up for other customer service representatives.
- Cross-trained and provided back-up for other customer service representatives when needed.
Security Guard
Securitas
Anaheim, USA
07.2010 - 02.2012
- Created safe and well maintained areas for the residence who lived at the location I was assigned to.
- Monitored premises for security breaches and unusual activities.
- Conducted regular patrols to ensure safety and compliance with regulations.
- Controlled access to facilities by verifying identification and issuing passes.
Vending
Disneyland
Anaheim, USA
10.2009 - 02.2010
- Delivered exceptional customer service to diverse international visitors, enhancing their experience.
- Communicated effectively with customers in a busy market environment.
- Provided exceptional customer service to enhance guest experiences at themed venues.
- Managed merchandise displays to attract customer interest and promote sales.
- Operated point-of-sale systems for efficient transaction processing and payment handling.
Education
High School Diploma -
Fullerton High School
FullertonSkills
- Event security management
- Risk assessment
- Safety inspections
- Incident reporting
- Inventory management
- Cash handling procedures
- Sharp problem solver
- Seasoned in conflict resolution
- Strong organizational skills
- Energetic work attitude
- Active listening skills
- Courteous demeanor
- Customer engagement
Timeline
Head of Security
Tjs Showgirls
02.2023 - Current
Manager
House Of Eden
02.2016 - 02.2023
Production Control Assistant
Terra Universal
05.2014 - 02.2016
Cashier
Target
09.2012 - 02.2014
Security Guard
Securitas
07.2010 - 02.2012
Vending
Disneyland
10.2009 - 02.2010
High School Diploma -
Fullerton High School