Joseph La Madrid
Hope Mills,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
LARGE WATER METER TECHNICIAN
Fayetteville PWC
Fayetteville , NC
09.2010 - 10.2023
- Performed water meter maintenance, repair and installation in residential and commercial properties.
- Repaired or replaced malfunctioning or broken meters as needed.
- Resolved customer complaints about billing discrepancies due to inaccurate meter readings.
- Participated in departmental safety meetings and attended awareness training offered to employees.
- Reported hazardous or unreadable meters to supervisor to resolve issues.
- Responded to customer questions regarding meter readings and deescalated situations with professionalism and calmness.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Used equipment, techniques and tools for task completion.
- Troubleshot complex issues related to metering systems and components.
- Assisted in training new technicians on the proper use of testing equipment.
- Checked meters for issues and reported findings to customers and supervisors daily.
- Understood and followed oral and written directions.
Jack Driver
Smithfield Packing
Tar Heel, NC
10.2008 - 09.2010
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Used hand tools such as scissors, knives, measuring tapes.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Tracked inventories and input equipment counts into warehouse databases.
- Performed quality control checks on all packed shipments.
Warehouse Manager
uti/dupont
Fayetteville, NC
12.2001 - 09.2008
- Established transportation cost standards and economical shipping practices.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Generated warehouse shipping documents, packing lists and invoices.
- Created and enforced policies and procedures for entire logistics team.
- Provided information to shipping and receiving personnel regarding inventory stock.
Chemical Operator
Monsanto
Fayetteville , NC
11.1999 - 10.2001
- Loaded and unloaded trucks with materials, ensuring proper documentation of all shipments.
- Moved and loaded materials by operating equipment like forklifts.
- Loaded and unloaded containers onto flatbeds using chains, straps or other securement devices as required.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Reviewed batch records for accuracy prior to completion of each job run.
- Operated equipment to transfer chemicals to and from storage tanks.
- Ensured that all chemicals were handled safely in accordance with established protocols.
- Followed standard operating procedures for all tasks performed within the plant environment.
Education
GED -
Fairfield Adult School
Skills
- Public Speaking
- Database Updates
- Customer Service
- Appointment Scheduling
- Equipment Maintenance
- Customer Notifications
- Class A CDL
- Excel 1,2 and 3 from FTCC
- Learning for leaders At Dupont, and PWC
- Equipment maintenance
Timeline
LARGE WATER METER TECHNICIAN
Fayetteville PWC
09.2010 - 10.2023
Jack Driver
Smithfield Packing
10.2008 - 09.2010
Warehouse Manager
uti/dupont
12.2001 - 09.2008
Chemical Operator
Monsanto
11.1999 - 10.2001
GED -
Fairfield Adult School
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