Joseph Landine
Fuquay-Varina,NC
Summary
Experienced Systems Administrator with 10 years of expertise in design, development, and maintenance of complex software, management of server infrastructures, and data center operations across multiple operating system platforms. Highly proficient in implementing enterprise solutions for business applications in broad scale, web-delivered environments. Determined to deliver best technical solutions to meet functional and business requirements. Diligent troubleshooter, with strong communication skills to interact effectively with employees and departments in various IT environments. Flexible with positive work attitude focused on producing results under tight deadlines and high pressure situations. Demonstrated understanding of the Software Development Life Cycle.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Systems Administrator
Zaloni
12.2021 - 01.2024
- Daily use of VMWare Vsphere for creation, maintenance, and pruning of virtual machines for engineering team.
- Daily use administering key software infrastructure such as AWS, GCP, Azure, Google Workspace, Office365, Jumpcloud, Jira, Bitbucket, Jfrog and Jenkins
- Work with software such as Sumologic, Qualys and Forticlient to prevent and remediate vulnerabilities
- Conducted routine and emergency maintenance of assigned data center equipment.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
- Diagnosed and resolved hardware and software issues.
- Maintained high availability of critical business applications by implementing robust failover solutions, such as VM snapshots in addition to secondary location clones of critical databases
- Developed and documented network policies, procedures and standards.
- Creation of SQL databases and troubleshooting for engineering team.
- Managed vendor relationships, negotiating contracts to optimize pricing while maintaining quality service levels.
- Detailed upcoming software and system upgrades to team members.
- Used Freshdesk ticket management system to resolve tickets and escalate problems when needed with knowledgeable support and quality service.
- Physically migrated on premises data center consisting of 37 servers and 6 switches to new co-location, reconfigured Cisco Meraki network and VPN connection with no perceptible downtime for my users.
- Spearheaded vulnerability remediation program to remediate any critical, high, or medium vulnerabilities across our entire organization. Once completed took ownership of daily monitoring and remediation.
Network Administrator
Macsuperstore / Securepro
04.2013 - 12.2021
- Planned and implemented upgrades to system hardware and software.
- Integrated MacOS hardware with windows servers.
- Implemented network security measures to minimize data loss.
- Maintained applications to keep software current with necessary software updates and upgrades. Guided clients on the appropriate timeframes to update MacOS based on critical software becoming certified for the latest MacOS release.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives. Led multiple clients to adopt cloud based immutable offline backup solutions
- Researched and recommended new technologies and strategies for improving system performance.
- Implemented and maintained virtual private networks.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- All duties performed were as a service to multiple small to medium sized businesses in San Luis Obispo County. I was the sole IT provider for as many as 50 companies simultaneously.
- Worked with multiple medical practices on vital software and integration platforms such as MacPractice, McKesson, IKnowMed Gen2 and Cloverleaf. Well versed in HIPAA compliance
- Successfully configured a clients own internal email server with windows server 2016 from a cloud based domain and email provider with over 100 users.
- March of 2020 I was responsible for emergency creation of remote access systems for almost every one of my clients. Many clients did not have enterprise level network devices and required creative solutions.
Education
Associate in Information Technologies And Network - Information Technologies And Network Systems
Laurus College
Santa Maria, CAGED -
Grafton High School
Grafton, MASkills
- Windows, Mac and Linux OS Administration
- Cloud Administration - AWS, GCP, Azure
- Windows Server (2008-2023) AD, GPO, Binding, DNS, DHCP, etc…
- System Upgrades
- Complex Problem Solving
- VMWare - VSphere - ESXi Administration
- Network Administration
- Cisco iOS
- Network Design and Installation
- Jira, Bitbucket, Jfrog and Jumpcloud Administration
- SumoLogic, Qualys, and Forticlient Administration
- SQL Database Administration
- Access Control Systems Administration
- Talent and Skill Identification
- Flexibility
- Jenkins Administration
- OS Vulnerability Remediation and Prevention
- VoIP Systems - Cisco, Grandstream, Yealink, Polycom
Certification
CompTIA Security
CompTIA A+
CompTIA Network+
BSIS Alarm Employee
Apple Certified Support Professional
Jumpcloud Core
Sumologic Fundamentals, Administration, and Search Mastery
Timeline
Senior Systems Administrator
Zaloni
12.2021 - 01.2024
Network Administrator
Macsuperstore / Securepro
04.2013 - 12.2021
Associate in Information Technologies And Network - Information Technologies And Network Systems
Laurus College
GED -
Grafton High School