Joseph Enri Concordia Lantican

Seeking to obtain a challenging and responsible position in a facility where I can apply knowledge and experience, while being offered an opportunity for professional growth and advancement.

Driven by background in competitive sales environment, showcasing skills in customer relationship management, and strategic planning. Transitioning into new field with focus on applying these transferrable skills to achieve impactful results. Seeking opportunities to leverage expertise in understanding customer needs and driving sales through innovative solutions.

• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.