Joseph Lawson
Quick 6 Delivery
Roseville
18
years of professional experience
Friendly and engaging team player and leader able to inspire staff to perform their best. Detail oriented and experienced manager passionate about succeeding. A multi-tasker who excels at staff training and recruiting with a track record of inspiring great customer service and customer satisfaction. Regularly exceed quality goals. I am a master in the art of positivity reinforcement.
Work History
Dispatch Manager
5 Years 11 Months- Lead dispatch operations, optimizing routes and schedules. Implement efficient tracking systems, reducing delivery times and enhancing customer satisfaction.
- Foster relationships with drivers, clients, and cross-functional teams; resolve conflicts to ensure smooth communication and operational flow.
- Analyze performance metrics and market trends; develop strategies to enhance operational efficiency and support cost management.
- Anticipate industry shifts and client needs; propose and implement dispatch solutions that enhance competitive positioning.
- Anticipate industry shifts and client needs. Propose and implement forward-thinking dispatch solutions, positioning the company as a market leader.
Helper Coordinator
3 Months- Coordinated daily schedules for helpers to optimize workforce allocation and efficiency.
- Mentored staff on best practices, fostering a culture of continuous improvement and professional growth.
- Developed and executed strategic initiatives to align departmental goals with organizational objectives.
Owner
7 Years 11 Months- Led strategic planning and resource allocation, driving company growth and profitability. Implemented innovative project management systems, enhancing efficiency and client satisfaction.
- Oversaw multiple construction projects, ensuring on-time completion and adherence to budget. Negotiated supplier contracts to achieve cost savings.
- Fostered relationships with clients, subcontractors, and regulatory bodies to facilitate project execution. Mentored teams to enhance productivity.
Custodian
3 Years 3 Months- Maintained pristine school facilities, ensuring safe and hygienic a safe and hygienic environment for students and staff. Implemented efficient cleaning protocols, reducing supply costs.
- Collaborated with teachers and administrators to prepare classrooms for special events and responded promptly to maintenance requests, supporting seamless school operations.
- Worked closely with teachers and administrators to prepare classrooms for special events. Responded promptly to maintenance requests, enhancing overall school operations.
Education
B.S. Construction Management - Construction Management
Skills
Performance Metrics
Conflict Resolution
Microsoft Efficiency
Strategic Planning
Communication and Leadership.
Route optimization
Workflow planning
Route planning
Phone dispatch
Timeline
Helper Coordinator
UPS
10.2024 - 01.2025Read More
Dispatch Manager
Quick 6 Delivery
09.2020 - CurrentRead More
Owner
Lawson Construction
08.2011 - 07.2019Read More
Custodian
White Oak Elementary
05.2008 - 08.2011Read More
Western Illinois University
B.S. Construction Management from Construction Management
Read More