Joseph Leblanc

I oversee all 23 driver we have on the road.

• Communicated with customers to provide delivery updates and confirm delivery locations.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
• Improved fuel efficiency by implementing strategic driving routes and practices.
• Enhanced team morale by providing support and assistance during peak delivery periods.
• Reduced delivery times with careful planning and route optimization.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
• Obtained signatures from customers upon delivery of goods.

• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
• Improved fuel efficiency by implementing strategic driving routes and practices.
• Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Answered, scheduled, and responded to reservation calls at specific times and locations.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.

• Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
• Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
• Upheld company reputation by maintaining a professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in the restoration process.
• Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
• Safeguarded clients'' properties from further damages, securing affected areas using tarps, boards, or other appropriate methods upon arrival at job sites.