Joseph Levano
Jersey City,NJ
Summary
Analytical professional with extensive experience in Data Analysis and Project Management. Expertise in Statistical Analysis, Data Visualization, and delivering actionable insights to enhance operational efficiency. Proven ability to drive process improvements and support organizational success in dynamic environments.
Overview
12
12
years of professional experience
Work History
Analyst, Financial Benefits
Justworks Inc
11.2025 - Current
- Analyzed data trends to support strategic decision-making and improve operational efficiency.
- Developed reports utilizing advanced analytical tools to inform stakeholder insights and drive performance improvements.
- Collaborated with cross-functional teams to identify process inefficiencies and recommend actionable solutions.
Benefits Operations Manager
Justworks Inc
07.2022 - 11.2025
- Enhanced efficiency by building a centralized billing division from scratch.
- Streamlined billing reconciliation processes, significantly reducing discrepancies across products.
- Managed $40 million in health premiums monthly, ensuring 100% regulatory compliance.
- Established financial controls that minimized payment processing errors and improved accountability.
Accounts Receivables Manager
Loadsmart Inc
03.2021 - 06.2022
- Standardized AR processes, enhancing efficiency in billing and collections.
- Achieved quicker resolution of issues through structured escalation procedures.
- Developed internal tools and conducted UAT testing for AR efficiency.
- Collected over $800K weekly by managing the collection team effectively.
- Oversaw line of credit processes, assessing 50-80 new clients monthly.
Director of Billing and Collections
PJ Mechanical Service & Maintenance, LLC
06.2020 - 02.2022
- Invoiced over $500K monthly by managing billing team and verifying work orders.
- Collected approximately $250K monthly through effective management of collection team.
- Trained and onboarded new employees for billing and collection functions.
- Streamlined billing workflow to enhance efficiency and support remote work options.
- Provided ad-hoc analysis to drive business development and operational improvements.
Senior Analyst, Credit and Collections
Shutterstock, Inc
10.2018 - 02.2020
- Generated $10M revenue by managing 50+ portfolio accounts efficiently.
- Collected $200K+ weekly from 500+ clients with $1.3M overdue balances.
- Supervised collection team performance by conducting regular progress meetings.
- Approved employee journal entries, ensuring compliance with GAAP standards.
- Provided ad-hoc analyses to support business development and improvement initiatives.
- Delivered weekly payments report to VP, detailing aging invoice payments.
Accounts Receivables Specialist/Collections
Shutterstock, Inc
01.2016 - 10.2018
- Managed over 200 client accounts with a total of $4.5 M in past due and collected approx. $350K+ every 1 – 2 weeks on past due balances. Also, reconciled accounts with discrepancies (FX loss/gain, Tax Withholding, misapplied payments/Credits, identifying unapplied payments, etc)
- Spearheaded the implementation of an automation dunning letter system as well as aiding on ad-hoc projects that promoted company revenue growth (self-serve credit card system, data migration, etc). Approx. $800K+ would be collected additionally every 2 to 3 weeks due to this new automated collection notice system and self-serve credit card system.
Engagement Management Coordinator
KPMG, LLP
06.2015 - 01.2016
- Provided client engagement setup and support to assigned engagement partners (generating invoices, refunds, credit notes, providing reports on gain/losses, Estimated Revenue Projection impacts, etc)
- Reconciled billing discrepancies and provided insight on due collections
Credit Representative
Canon U.S.A.
09.2013 - 05.2015
- Resolved account receivable disputes, ensuring accurate payment application and record maintenance.
- Supported credit activities through risk analysis and monitoring of credit lines.
- Met all reporting deadlines accurately for pending credits and refund processing.
- Trained distributors on using the company portal for account visibility and access.
Education
Data Analytics
General Assembly
New York, NY04.2018
Bachelor of Arts - Economics, Business Studies
New York University
05.2010
Skills
- Contract Management
- Stakeholder Communication & Business Mediation
- Problem Solving, Critical Thinking & Decision-Making
- Data Analysis & Analytical Thinking
- Process Improvement & Operational Efficiency
- SQL & Databases (Microsoft SQL Server, PostgreSQL)
- Microsoft Office (Excel, Word, PowerPoint, VBA)
- Google Workspace (Sheets, Docs, Slides, Drive, Forms)
- Salesforce
- NetSuite
- Microsoft Great Plains
- QuickBooks
- Data & BI Tools: Tableau, Snowflake, Redash
- Time Management & Adaptability
Accomplishments
- Achieved a 100% reduction in human-error-related failures through effectively helping with process improvements that prevented potential monthly COBRA premium losses of approximately $200K.
- Achieved a 50% reduction in carrier-related billing discrepancies through effectively helping with improved billing review and reconciliation processes.
- Achieved recovery of approximately $1.3M in overpaid premiums through comprehensive reconciliation of internal enrollment data and carrier invoices, identifying systemic termination errors that resulted in ongoing incorrect billing over a two-year period.
LANGUAGES
Bilingual (English, Spanish) - Read / Write with proficiency
Timeline
Analyst, Financial Benefits
Justworks Inc
11.2025 - Current
Benefits Operations Manager
Justworks Inc
07.2022 - 11.2025
Accounts Receivables Manager
Loadsmart Inc
03.2021 - 06.2022
Director of Billing and Collections
PJ Mechanical Service & Maintenance, LLC
06.2020 - 02.2022
Senior Analyst, Credit and Collections
Shutterstock, Inc
10.2018 - 02.2020
Accounts Receivables Specialist/Collections
Shutterstock, Inc
01.2016 - 10.2018
Engagement Management Coordinator
KPMG, LLP
06.2015 - 01.2016
Credit Representative
Canon U.S.A.
09.2013 - 05.2015
Bachelor of Arts - Economics, Business Studies
New York University
Data Analytics
General Assembly