Joseph Lewis Cruickshank
Plano,TX
Summary
problem-solving and attention to detail, driving efficiency in project execution. Bilingual capabilities facilitate effective communication with clients and stakeholders track record of identifying challenges and developing strategic solutions. Committed to achieving excellence in all professional endeavors.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Floor Technician
Kisna Cleaning Company
Manhattan, New York
03.2018 - 09.2021
- Operated floor cleaning machines, ensuring adherence to cleanliness and safety standards.
- Applied specific cleaning solutions tailored to various floor types for optimal care.
- Stripped old wax using chemical strippers and scrapers for floor maintenance.
- Swept and mopped floors regularly to uphold cleanliness.
Hoseman/Housekeeper
Cheeca lodge & Spa
Islamorada, Florida
10.2021 - 04.2023
- Inspected rooms for maintenance issues and reported them promptly.
- Organized cleaning supplies and equipment for optimal accessibility and safety.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Responded to guest requests promptly to ensure a pleasant stay experience.
- Changed bed linens and towels, tidied up rooms.
Front Desk Agent/Night Auditor
Town Place Suites By Marriott
Mount Laurel, New Jersey
06.2023 - 01.2025
- Managed guest check-ins and check-outs efficiently and accurately.
- Handled reservations using hotel management software effectively.
- Coordinated with housekeeping to ensure room readiness for guests.
- Processed payments and maintained accurate financial records daily.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Resolved customer complaints promptly and courteously.
- Kept accurate records of guest transactions.
Maintenance Technician
Cleveland Clinic
Cleveland, Ohio
02.2025 - 08.2026
- Conducted routine inspections of equipment and systems for optimal performance.
- Responded promptly to maintenance requests from staff across the facility.
- Maintained cleanliness and organization of the maintenance workshop area consistently.
- Operated hand and power tools to complete repairs.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
Education
GED -
New York State Education
New York State Education01-2025
Certificate - IT Support
Coursera
Online08-2024
Skills
- Effective communication
- Power and hand tool use
- Equipment maintenance
- Room inspection
- Inventory control
- Training and mentoring
- Reservation systems
- Payment processing
- Customer service
- Fluent in Spanish and English
- Report generation
- Floor maintenance
- Chemical-handling safety
- Basic repairs
- Floor stripping
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Maintenance Technician
Cleveland Clinic
02.2025 - 08.2026
Front Desk Agent/Night Auditor
Town Place Suites By Marriott
06.2023 - 01.2025
Hoseman/Housekeeper
Cheeca lodge & Spa
10.2021 - 04.2023
Floor Technician
Kisna Cleaning Company
03.2018 - 09.2021
GED -
New York State Education
Certificate - IT Support
Coursera