Joseph Liu
Riverton
Summary
Experienced with utilizing problem-solving skills to troubleshoot, install, diagnose, and repair in a variety of areas such as appliances, electrical, and customer support. Recognized in various fields for efficient, quick, and safe execution of tasks through problem solving, analysis, and goal setting which led to saving time, resources, increasing production, and adhering to safety standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Independent Contractor
DoorDash
05.2025 - Current
- Managed multiple client projects simultaneously, ensuring timely completion and high-quality deliverables
- Delivered exceptional customer service by promptly addressing client inquiries and concerns
- Utilized strong problem-solving skills to troubleshoot issues and provide effective solutions
Army National Guard
Department Of Defense Army
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Groundsman Helper
Diamond Tree Experts
05.2025 - 05.2025
- Maintained clean and organized work environment for efficient operations and hazard reduction.
- Assisted in the removal of hazardous trees to ensure public safety and minimize property damage.
- Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
- Operated various tools and equipment for proper grounds maintenance, such as mowers, trimmers, and blowers.
Federal Work Study Student
University of Utah
01.2025 - 05.2025
- Provided exceptional customer service to students, faculty, and staff by addressing inquiries promptly and accurately.
- Kept building spaces premises clean inside and outside.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
Delivery Driver/Appliance Installer
Hutch's Home Furnishings
06.2024 - 12.2024
- Operated vehicle safely in highly congested areas with no traffic violations.
- Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
- Reduced installation errors by carefully following manufacturer guidelines for various appliances.
- Delivered, loaded and unloaded and installed appliances and furniture.
Certified Maintenance Technician
Valvoline Instant Oil Change
05.2024 - 06.2024
- Ensured safety compliance with thorough inspections and adherence to regulations during all repair work.
- Reduced downtime for fleet vehicles through efficient scheduling and execution of preventative maintenance tasks.
- Improved customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Stayed current with industry developments, attending training workshops and certification courses regularly to enhance expertise in vehicle maintenance techniques.
Apprentice Electrician
CR Lighting & Electric, Inc.
03.2023 - 04.2024
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
- Understood and used proper power tools, equipment, commercial vehicles and machinery to install and maintain electrical systems.
Pro Services Cashier
Lowes Home Improvement Stores
10.2022 - 11.2022
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Improved customer satisfaction by providing efficient and accurate cash handling services.
- Managed high-pressure situations calmly, resolving any discrepancies or disputes professionally while maintaining excellent customer service standards.
- Participated in store-wide initiatives and meetings to stay informed about company goals, updates, and opportunities for growth within the Pro Services Cashier role.
HVAC Apprentice
Gary Ricks Services
12.2021 - 01.2022
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
Security Officer
Allied Universal Security Services
11.2020 - 11.2021
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Appliance Sales Specialist
The Home Depot Inc
08.2020 - 11.2020
- Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
- Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
- Utilized company software to check item availability, update orders, and schedule deliveries.
- Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
Deliveries Associate
The Home Depot Inc
08.2020 - 11.2020
- Assisted with warehouse and store operations, including inventory management and order fulfillment tasks.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Set records for fulfillment numbers.
- Completed rush fulfillment orders on tight timetables to satisfy customer needs.
Custodial Worker
Utah Valley University
08.2018 - 03.2020
- Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
- Collaborated with other custodial staff members to complete large-scale projects in a timely manner.
- Received recognition from supervisors for consistently meeting or exceeding expectations regarding quality of work and attention to detail.
- Performed routine maintenance on custodial equipment, ensuring optimal performance and longevity.
Consumables Team Member
Target Corporation
02.2018 - 08.2018
- Stocked and faced supplies during store open hours while being available to customers.
- Streamlined inventory management for improved product availability and reduced waste.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
Education
International Relations
University of Utah
Salt Lake City, UTAssociate of Science - Political Science
Utah Valley University
Orem, UT12.2024
Skills
- Analytical problem-solving
- Attention to detail
- Customer service
- Troubleshooting skills
- International studies
- Goal-oriented
- System installations
- Testing equipment
Certification
- Forklift Certification (Class 1, 4, 5, 7)
- Lift Truck Certification (MEWP Type: A3, B3)
Hobbies and Interests
Designing and Printing 3D Models, Coding and Programming, 3D Printing, Strategy Games, DIY and Home Improvement
Timeline
Independent Contractor
DoorDash
05.2025 - Current
Groundsman Helper
Diamond Tree Experts
05.2025 - 05.2025
Army National Guard
Department Of Defense Army
04.2025 - Current
Federal Work Study Student
University of Utah
01.2025 - 05.2025
Delivery Driver/Appliance Installer
Hutch's Home Furnishings
06.2024 - 12.2024
Certified Maintenance Technician
Valvoline Instant Oil Change
05.2024 - 06.2024
Apprentice Electrician
CR Lighting & Electric, Inc.
03.2023 - 04.2024
Pro Services Cashier
Lowes Home Improvement Stores
10.2022 - 11.2022
HVAC Apprentice
Gary Ricks Services
12.2021 - 01.2022
Security Officer
Allied Universal Security Services
11.2020 - 11.2021
Appliance Sales Specialist
The Home Depot Inc
08.2020 - 11.2020
Deliveries Associate
The Home Depot Inc
08.2020 - 11.2020
Custodial Worker
Utah Valley University
08.2018 - 03.2020
Consumables Team Member
Target Corporation
02.2018 - 08.2018
Associate of Science - Political Science
Utah Valley University
International Relations
University of Utah
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