Joseph Longo
Myrtle Beach,SC
Summary
Dynamic and results-driven automotive professional with extensive experience . Proven expertise in oil change and diesel engine maintenance, complemented by strong customer service skills. Successfully enhanced operational efficiency and customer satisfaction through effective training and management, ensuring a safe and productive work environment.
Overview
24
24
years of professional experience
Work History
Oil Change Technician
Meineke Car Care
Staten Island, NY
05.2016 - 05.2025
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Assisted management in maintaining proper inventory levels, reducing waste and ensuring availability of required materials for services.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Conducted tire rotations to ensure even tread wear,improved handling,and extended tire life.
- Ensured correct oil type and amount was used according to manufacturer specifications.
- Provided basic vehicle condition reports and identified potential maintenance needs during service.
- Checked fluids, tires, brakes, and other systems as part of -point inspection.
Car Maintenance
Valley Gas
Staten Island, NY
04.2011 - 06.2016
- Educated coworkers on best practices pertaining to both general car maintenance knowledge, as well as specific cleaning techniques and tips for different vehicle types.
- Provided expert advice on car maintenance practices, helping customers extend the lifespan of their vehicles and minimize repair costs.
- Conducted comprehensive training sessions for healthcare staff on proper use and maintenance of medical equipment, contributing to a safer clinical environment.
- Educated customers on proper vehicle maintenance techniques, helping them extend the life of their cars while minimizing repair costs.
- Performed routine oil changes on various vehicle makes and models, ensuring proper drainage, filter replacement,and oil types.
Shop Manager
Presto Lube
Staten Island
03.2006 - 03.2011
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
Oil Change Technician
Presto Lube
Staten Island, NY
01.2001 - 01.2006
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Worked alone or in team-based systems to complete up to 15-30 oil changes each day.
Education
Curtis High School
Staten Island, NYSkills
- Diesel engine oil changes
- Oil change expertise
- Transmission servicing
- Battery replacements
Timeline
Oil Change Technician
Meineke Car Care
05.2016 - 05.2025
Car Maintenance
Valley Gas
04.2011 - 06.2016
Shop Manager
Presto Lube
03.2006 - 03.2011
Oil Change Technician
Presto Lube
01.2001 - 01.2006
Curtis High School