Joseph Lyons
Pea Ridge,Arkansas
Summary
Accomplished professional with expertise in enhancing team performance and implementing effective business strategies. Proficient in making data-driven recommendations for ongoing process improvements. Demonstrated ability to identify and apply optimal tactics for team motivation and client engagement.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Senior Manager, AP Platform Solutions
Walmart
Bentonville, USA
08.2024 - Current
- Architect and develop advanced data visualization ecosystems transforming complex datasets into executive-ready insights using Power BI, BigQuery, and modern analytics platforms
- Design and deploy interactive dashboards and scalable reporting frameworks empowering stakeholders to explore, interpret, and act on data with confidence
- Engineer robust data models integrating multi-source datasets into unified, performance-optimized analytics solutions
- Leveraged AI agents and generative AI tools (including Code-Puppy–driven workflows) to accelerate application development and automate processes, enhancing analytical capabilities
Manager, AP Platform Solutions
Walmart
Pennsylvania, USA
08.2023 - 09.2024
- Analyzed large datasets to identify trends, patterns, and actionable insights supporting AP strategy
- Developed data models to support scalable visualization and reporting infrastructure
- Integrated data from multiple sources into unified visualization frameworks using Power BI, managed SharePoint for data asset organization, and employed Figma for user-friendly data presentation design
- Created interactive dashboards and reports for self-service data exploration by business stakeholders
- Developed data visualizations to communicate complex data insights across organizational levels
- Collaborated cross-functionally with stakeholders to ensure data solutions met business needs
- Developed and implemented data visualization best practices and governance standards
- Developed applications using Power Apps to streamline data processes.
- Implemented Power Automate to automate repetitive data tasks.
- Leveraged BigQuery for efficient data analysis and querying.
- Used Dreamweaver to design and develop web-based data solutions.
Manager II, People Support
Walmart
Bentonville, USA
04.2022 - 12.2023
- Designed, developed, and deployed comprehensive training solutions for AP field associates across Walmart's national network
- Streamlined processes for documenting and recording training records for special events and operational programs, enhancing accessibility and accuracy.
- Utilized Power BI for data visualizations, applied Tableau for interactive dashboards, and managed SQL Server databases to analyze training effectiveness and workforce performance data.
- Power BI
- SQL Server
- Tableau
- Managed training records with Microsoft Access, ensuring organized and efficient data retrieval.
- Focused on designing effective training programs and materials.
Investigations Manager II
Walmart
Bentonville, USA
06.2021 - 12.2023
- Led complex internal and external investigations leveraging WZ forensic interviewing techniques and advanced interrogation methodologies
- Collaborated with law enforcement agencies and legal teams to resolve high-stakes theft, fraud, and misconduct cases
- Applied data analytics to identify investigative patterns and improve case resolution rates
- Conducted forensic investigations to gather evidence, enhancing support for legal proceedings.
- Utilized WZ interviewing techniques to extract information during investigations.
- Executed internal investigations identifying policy violations and misconduct, strengthening organizational integrity.
- Acted as law enforcement liaison, facilitating communication and collaboration for effective case resolution.
Asset Protection Field Investigator
Walmart
Bentonville, USA
07.2015 - 06.2021
- Conducted field investigations to identify and apprehend individuals involved in theft and fraud across multiple locations, contributing to successful prosecutions.
- Coordinated with organized retail crime task forces and law enforcement to dismantle career criminal networks.
- Delivered comprehensive case documentation and court-ready evidence packages, enhancing case viability in court.
- Conducted field investigations to gather evidence in various locations.
- ORC
- Implemented loss prevention strategies to reduce theft in stores.
- Oversaw evidence management processes, ensuring proper handling and documentation to maintain case integrity.
Asset Protection Manager
Walmart
Field Operations, USA
12.2006 - 06.2015
- Analyzed retail data to identify current and emerging trends in theft or fraud
- Coordinated theft and fraud investigations targeting career criminals and organized groups, enhancing security measures
- Implemented strategies that effectively minimized inventory loss, contributing to overall asset protection
- Administered systems and programs to reduce shrink, maintain inventory control, and increase store safety
- Monitored compliance with operational, safety, and inventory control procedures, ensuring adherence to physical security standards
- Trained loss prevention staff, retail managers, and store employees on loss control and prevention measures
- Hired, managed, and developed AP team members to meet operational objectives
- Led team in achieving operational goals
Education
Municipal Police Officer Academy -
Lackawanna College
Hazleton, PA01-1998
High School Diploma -
Hazleton High School
Hazleton, PASkills
- Data and analytics
- Microsoft Power BI
- Tableau visualization
- Google BigQuery
- Microsoft SQL Server
- Python programming
- Microsoft Excel
- Microsoft Access
- Microsoft Power Automate
- Microsoft Power Apps
- AI and automation
- AI agent workflows
- Design and development
- Operational risk assessment
- Fraud prevention strategies
- Compliance oversight
- Supply chain optimization
- Conflict resolution techniques
- Behavioral assessment methods
Certification
- Google AI Suite, 03/01/26
- Certified Forensic Interviewer (CFI), 01/01/26
- Advanced Interviewing & Interrogation, 05/01/23
- Interviewing & Interrogation, 10/01/06
- WZ Interview & Interrogation, 01/01/06
Awards
Walmart Innovator of the Year, 01/01/24
Personal Information
Title: Certified Forensic Interviewer CFI
Timeline
Senior Manager, AP Platform Solutions
Walmart
08.2024 - Current
Manager, AP Platform Solutions
Walmart
08.2023 - 09.2024
Manager II, People Support
Walmart
04.2022 - 12.2023
Investigations Manager II
Walmart
06.2021 - 12.2023
Asset Protection Field Investigator
Walmart
07.2015 - 06.2021
Asset Protection Manager
Walmart
12.2006 - 06.2015
Municipal Police Officer Academy -
Lackawanna College
High School Diploma -
Hazleton High School