Joseph Macdonald
Catharpin,VA
Summary
Skilled bartender with a background in crafting classic and innovative cocktails, managing bar operations, and delivering exceptional customer service. Demonstrated ability to maintain high levels of cleanliness and organization while multitasking in fast-paced environments. Strong interpersonal skills ensure memorable guest experiences and foster repeat business.
Overview
10
10
years of professional experience
Work History
Bartender
Firebirds Fire and Grill
Gainesville, VA
09.2023 - Current
- Welcomed guests with professionalism and warmth, ensuring a positive atmosphere.
- Recommended food and drink pairings based on patron preferences and promotions.
- Demonstrated comprehensive knowledge of liquors, wines, and entrees to enhance guest experience.
- Maintained cleanliness and sanitation standards at the bar throughout service.
Customer Service Representative
Century 21 New Millennium
Alexandria, VA
02.2022 - 08.2023
- Executed administrative tasks including filing, database updates, and report generation.
- Conducted follow-up calls with customers post-issue resolution to ensure satisfaction.
- Monitored orders from initiation to completion to guarantee prompt delivery of services.
Administrative Assistant
Caitlin Staffing Solutions
Fairfax, VA
05.2021 - 12.2022
- Conducted meetings with potential clients to foster relationships and explore opportunities.
- Managed maintenance needs and orders for establishment, ensuring operational efficiency.
- Coordinated mailings by sorting mail and preparing packages for courier or postal service.
Sous Chef
Earls Kitchen & Bar
Mclean, VA
09.2015 - 05.2021
- Directed kitchen staff in daily operations, enforcing sanitation and safety protocols.
- Supervised food preparation in high-volume environments to uphold quality standards.
- Ensured meal presentation adhered to established quality and sanitation criteria.
- Oversaw inventory management and ordered ingredients to sustain adequate stock levels.
Education
Advanced H.S Diploma -
Battlefield Highschool
Gainesville, VA06-2014
Some College (No Degree) - Computer Science
Northern Virginia Community College
Skills
- High-pressure adaptability
- Personable and outgoing
- Service-oriented mindset
- Mixology expertise
- Team collaboration
- Hospitality skills
Accomplishments
- Earls Kitchen Execution Award, Top Day Kitchen on East Coast 2019
References
References available upon request.
Timeline
Bartender
Firebirds Fire and Grill
09.2023 - Current
Customer Service Representative
Century 21 New Millennium
02.2022 - 08.2023
Administrative Assistant
Caitlin Staffing Solutions
05.2021 - 12.2022
Sous Chef
Earls Kitchen & Bar
09.2015 - 05.2021
Advanced H.S Diploma -
Battlefield Highschool
Some College (No Degree) - Computer Science
Northern Virginia Community College
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