Joseph Madrid
Boise,ID
Summary
Results-driven sales agent with expertise in client communication, product knowledge, and compliance understanding. Proven ability to enhance customer satisfaction through effective response to inquiries and diligent database management.
Overview
10
10
years of professional experience
Work History
Sales Agent
Express Compliance
Boise, Idaho
08.2025 - Current
- Facilitated client understanding of compliance requirements across multiple industries.
- Effectively communicated product features and benefits to prospective customers.
- Processed customer inquiries, providing timely responses to enhance satisfaction.
- Maintained accurate records of client interactions and transactions in database.
Door Builder
Woodgrain Millwork Inc
Boise, Idaho
08.2023 - 06.2025
- Constructed door frames using precision cutting and assembly techniques.
- Operated machinery for sanding and finishing door surfaces.
- Ensured quality control by inspecting completed doors for defects.
- Collaborated with team members to optimize workflow and efficiency.
- Assisted in training new employees on best practices and safety protocols.
- Loaded and unloaded materials for production processes as needed.
- Measured and cut lumber to specified dimensions for door frames.
- Repaired damaged or broken doors by replacing components or entire units.
- Assembled doors using a variety of tools, including saws and sanders.
- Installed locksets, hinges, weather-stripping, thresholds and other hardware on doors.
- Communicated effectively with colleagues while adhering to company policies.
- Performed maintenance tasks such as lubricating moving parts on doors.
Junior Sous Chef
Papa Joes Restaurant
Boise, Idaho
02.2019 - 07.2020
- Assisted in menu planning and development to enhance customer dining experience.
- Coordinated kitchen operations to ensure timely meal preparation and delivery.
- Maintained food safety standards and cleanliness within the kitchen environment.
- Trained new kitchen staff on cooking techniques and safety protocols.
- Collaborated with the head chef to create seasonal specials for the restaurant menu.
- Implemented efficient kitchen workflows to optimize food preparation processes.
- Engaged with customers to gather feedback on dishes and improve offerings.
- Maintained a clean work area to ensure compliance with health regulations.
- Assisted Executive Chef in menu planning, recipe development and kitchen operations.
Janitorial Lead
Pro Power Clean
Boise, Idaho
12.2015 - 09.2019
- Supervised cleaning teams in various commercial environments.
- Trained new staff on cleaning procedures and safety protocols.
- Managed inventory of cleaning supplies and equipment.
- Developed cleaning schedules to ensure timely service delivery.
- Conducted quality inspections to maintain high cleanliness standards.
- Coordinated with management to address client concerns and feedback.
- Implemented efficient workflows to optimize team performance.
- Ensured compliance with health and safety regulations in all tasks.
- Inspected work areas to ensure janitorial staff adhered to safety regulations and industry standards.
Education
GED -
Borah High School
Boise, ID05-2007
Skills
- Client communication
- Product knowledge
- Compliance understanding
- Sales processing
- Database management
- Customer relationship management
Timeline
Sales Agent
Express Compliance
08.2025 - Current
Door Builder
Woodgrain Millwork Inc
08.2023 - 06.2025
Junior Sous Chef
Papa Joes Restaurant
02.2019 - 07.2020
Janitorial Lead
Pro Power Clean
12.2015 - 09.2019
GED -
Borah High School